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~ We will ship out your item within 3 working days. We will contact you if the shipment will later than 3 working days. A shipment tracking reference also will update on lelong after item posted out. In case any parcel is return to us, buyer have to bear the postage charge by sending back the parcel
~ All items are quoted in Malaysia Ringgit, postage fee is excluded.
~ We will not bear or responsible if item lost / undeliver / damage caused by the carrier company. ~ Full refunds guarantee in case of out of stock.
~ We only accept NetPay, credit card, cash bank-in or online transfer for payment through the above mentioned bank account.
~ All items are thoroughly inspected before delivery. We will fully responsible if the product(s) damaged on arrival due to delivery mishandling. Please report to us via email within 48 hours from the time of package arriving. Any report after 48 hours shall not be entertain.
~ We will ship out your item within 3 working days. We will contact you if the shipment will later than 3 working days. A shipment tracking reference also will update on lelong after item posted out. In case any parcel is return to us, buyer have to bear the postage charge by sending back the parcel.
~ We reserve the right to amend our terms and conditions without prior notice when it deemed necessary.
~ By placing an order with us, you agree to be bound by the Terms Conditions.
1.Request for return within 7 calendar days following delivery date. Check seller’s approval on buyer’s request. Buyer sends product in question to seller. Seller receives and checks returned product Seller approves return and return is completed.
2.Customers who wish to return or exchange any damaged item are responsible to ensure that it complies with our policy below. Any deliver return request that falls outside of our stated policy will not be entertained.
Customers are required to send in a written notice via email(with photo on the damage item) to us within 2 days of receiving the item for a valid exchange or return. Item return must reach our premises within a week from date of informing us. Items must be returned unused, in their original condition including taps, tag attached or packages. All items will be inspected on return. Customers are required to e-mail us the Return Details as below:
Email: (e.g. firstname.lastname@example.org)
Sales Order Number:
Reason: (e.g. button missing)
Tracking Number:(your courier company tracking number)
Replacement Item:(tell us the item that you want to replace)