Refund Policy
Return & Exchanges
If you are not satisfied with your purchase, you may return items in their original condition within 15 days of receipt of your product. We will be happy to replace the item or issue a store credit. Please notify us via email within 3 days of receipt of your package.
SaverStore can only accept items for return or exchange (there is a 20% restocking fee) that are in their original/resale condition and that have received a Return Authorization Number. Any items returned dirty, washed, or used will NOT be eligible for refund. You will have 15 days upon receipt of the product to send it back to us. Your refund in store credit will be for the purchase price of the item(s) deduct 20% restocking fee. Shipping cost are not refundable. If you purchase the items with a free shipping special, your refund in store credit will be purchase price deduct 20% restocking fee deduct shipping fee. Return shipping costs are the responsibility of the customers. Re-shipping charges for exchanged item(s) will be applied.
Damaged Products
If an order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one completely at our expense. Please send back the defective product to us for investigation before we replace the item to you. Simply e-mail or contact us and we will do everything possible to rectify the problem and make your shopping experience a positive one. All damaged products will be "Exchange only".
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