• We will ship via local courier service (Poslaju, Gdex, etc.) for all our local deliveries, depending on weight and shipping locations.
• Handling will be done 1~3 working days once payment have been made.
• Delivery time: 1-7 working days within Peninsula Malaysia delivery.
• For East Malaysia delivery; International delivery is subject to country and shipping method. All deliveries are subject to the shipping locations. Some remote or outskirt areas or delivery during holiday seasons will take a couple of days more to be delivered.
• Once item is shipped out, we will update lelong with your shipment information. Tracking numbers will be provided, however, do take note that tracking for some countries may be unavailable or slow. For delayed shipments, kindly inform us. We also recommend calling up the respective service providers to get a status update as it is quite often the fastest solution when you deal direct with the service providers.
• If an item arrives damaged, please inform us immediately and provide us with as many photos of the packaging and products as it will help us make a case with the service providers.
• Shipping charges are based on merchandise total weight or volumetric weight. It will be stated clearly at the product item page.
• We will always ensure that all items are pack nicely before shipping. If packaging is broken seal during reciving, please check your item first before you sign or call us immediately.
• Please leave us a good rating after you had received your item to let us ensure that you have been received your item in good condition. Thank you!
• Kindly please contact us at email@example.com within 48 hours of receiving your items if you found any damage/defect with the item.
**The issue will not be accepted In the event of a violation which is defined as customer induced damage, such as self-repairs, exposure to water, damage caused by misuse, alternation, failure to comply with product manual, etc.
We will issue you a Product Return Confirmation Email and the returned items must reach us within 14 days from the date of the Product Return Confirmation Email.
The following conditions apply:-
Please note that we will deduct a 25% restocking fees of the product purchased price for return items.
Returned items must be in Complete/Original Packing. Items returned stained, washed, spoiled, or used will NOT be eligible for return.
Delivery charges are not refundable and if your items were shipped with free shipping, we will deduct the shipping charges from your refund.
Delivery cost incurred for returning the items will be borne by the customer.
Please return the unworn garments, with original labels attached, in its original condition. No exchange on used items. All returned items MUST be the same as the condition as we ship out.
AND can only be exchanged and must be sent back within 48 hours.
NO DAMAGED ITEMS by buyer or shipping allowed for exchanging.
Full and correct payment need to be done in three (3) days after the end of auction. We reserve the right to report any NPB (Non Paying Bid) if no payment is received in seven (7) days after the auction has ended.
Any request for removal of the NPB (Non Paying Bid) status will be solely based on our discretion and penalty and administrative charges of RM25 might apply.
Please DO NOT bid for any items listed in this store if buyer DO NOT agree any of the above points. Joy bidder/Buyer will be blacklisted and please stay away.
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.