Retail Store (CASH Walk-In Purchase Only): Note: Prices at Retail Store maybe higher than Online Store.
JOHOR (Johor Bahru) • Address: 15, Jalan Dedap 18, Taman Johor Jaya, Johor Bahru, 81100 Johor. (Beside RHB Bank) • Phone: 07-3539473 • Working Hours: Monday To Saturday (10am To 6pm)
Delivery Method and Charges
OUR SHIPPING PARTNERS
:: Courier Charges By GD Express or SkyNet
West Malaysia: RM8 for 1st kg, additional 1kg at RM2.
East Malaysia: RM20 for 1st kg, additional 1kg at RM15.
Note: Weight are calculated base on Volumetric Weight formula standard.
:: Shipping Policies
IISB ships exclusively using GD Express / SkyNet courier services. No other shipping options are available at the moment. Please note that GD Express / SkyNet cannot deliver to P.O. Box address. IISB normally ships out orders within 3 working days after fully paid order has been placed (excluding weekends or holidays). It is very rare but sometimes due to unusually high order volume, the order may take slightly longer than 3 working days to be processed. Once your order ships, your order transaction will automatically be updated with GD Express / SkyNet AWB tracking number. For shipping information, you can track online or contact GD Express / SkyNet by phone.
Prices and Items
All prices are stated in Ringgit Malaysia (RM) and inclusive of GST if applicable and exclusive shipping and handling charges. All prices and items specification are subject to change without notice and while stocks last only. Goods sold are Not Returnable or Refundable.
All the material published in this site including articles, graphics, interfaces, brand names and trade marks or other intellectual property on this site are either owned by IISB or its affiliated or related entities or content providers or belongs to the respective owners.
Unauthorized modification, copying, hiring, lending, transmission and broadcast is prohibited. Material from this site may not be sold or otherwise distributed for profit.
Links on IISB sites may take you outside the IISB network, and IISB accepts no responsibility for the content, accuracy or function of these sites; the links are provided in good faith, and we cannot be held responsible for any subsequent change in sites to which we linked.
Neither IISB, any of its affiliated or related entities or content providers, nor any other party involved in creating, producing, or delivering this site, shall be liable for any direct, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever arising out of your access to, or use of, this site.
Everything on this site is provided to you "AS IS" and "AS AVAILABLE" basis. Neither IISB nor any of its affiliated or related entities or content providers warrant the accuracy of any of the material contained in this site or that it fits any particular purpose (INCLUDING ANY LINK TO ANOTHER WEB SITE OR RESOURCE). In no event will IISB be liable for any incidental, consequential, or indirect damages to, or viruses that may infect, your computer equipment or other property, by reason of your use of, access to, or downloading of any material from, this site. Some jurisdictions may not allow certain limitations of warrantees and damages, so some of the above exclusions may not all apply to you.
While any personal details sent to IISB sites are subject to our policy on privacy and protection of personal data, we understand that all information you communicate to IISB through the Internet (including any remark, suggestion, idea, contest, graphics, etc.) becomes and will remain our exclusive property with unrestricted rights to use it, without compensating you or anyone else for them. In addition, any such information will not have to be treated by us as confidential.
Use of Website and Service
The materials used and displayed on this Website, its content and the Service may not be copied, reproduced, republished, downloaded, posted, distributed, disseminated, sold, published, broadcast or transmitted in any way except for your own personal non-commercial use. Any other use requires the prior written permission of IISB. You agree not to adapt, alter or create a derivative work from any of such materials or use them for any other purpose other than for your personal non-commercial use. You agree to use this Website, its content and the Service only for lawful purposes, and in a manner which does not infringe the rights of, or restrict or inhibit the use and enjoyment of this Website, its content and the Service by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person. You will be responsible for and indemnify and hold harmless to IISB, its related and affiliated corporations, and their respective agents and representatives against any claim arising from any unlawful use of this Website, its content and the Service by you.
This Website may contain links to third party sites. IISB, its affiliated and related corporations are not responsible for the condition or content of those sites as they are not under IISB’s, its related or affiliated corporations' control. The link(s) are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement, authorization or sponsorship by IISB, its related and affiliated corporations' of those site(s) or the products or services provided there. You access those sites and use their products and services solely at your own risk. IISB is not responsible for any transactions you may perform on those sites.
No Implied Licenses
Nothing contained in this Website, its content and the Service shall be construed as conferring by implication, estoppel or otherwise, any license or right under any patent, trademark, copyright (except as expressly provided in these Terms and Conditions) or any proprietary rights of IISB or its licensors.
If any of these Terms and Conditions should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from these Terms and Conditions and the remaining Terms and Conditions shall survive, remain in full force and effect and continue to be binding and enforceable.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia without reference to any principle of conflict of laws. Disputes arising out of or related to this Website, its content and the Service shall be exclusively subject to the jurisdiction of the courts of Malaysia.
If these Terms and Conditions are not accepted in full, the use of this Website, its content and the Service must be terminated immediately.
This Website, its content and the Service may be accessed throughout Malaysia and overseas. IISB, its related and affiliated corporations make no representation that the content of this Website and the Service complies with the laws (including intellectual property laws) of any country outside Malaysia. If you access this Website, its content and the Service from outside Malaysia, you do so at your own risk and are responsible for ensuring compliance with all laws in the place where you are located.
*IISB: IMAGINATIVE ILLUSIONS SDN. BHD.
:: Product Returns
Most computer hardware items excluding accessories carries full 1 year limited warranty with first 7 days 1-to-1 exchange replacement for defect item. No 1-to-1 exchange replacement will be accepted if past our 7-day 1-to-1 replacement period. However most of our items are covered by 1 year warranty from the date of purchase and those items can be returned for warranty claim purpose. All costs of shipping and courier are at customer's expense for all warranty claim items. Please note that all FREE Gift items are not covered by any warranty.
To initiate a return or replacement for a defective product, you must courier the defective product together with a photocopy of the bill and also the reason/problem for the return stated on it. Please also email us the Courier Company and Courier Consignment Number, so that we can keep track of your product return. Any return without any of the mentioned details will put your RMA on hold. We do this because there have been so many instances of people that didn't provide details of the returning product and also taking up to a month or more to send us the returned item. We are not responsible for lost RMA packages sent back to us, so please insure your package.
:: Defective Product
If you have received a defective product from IISB within our 7-Days Return Policy, you may return it to obtain a credit, exchange or refund excluding shipping. Defective product must be reported to us within 48 hours (based on Delivery Confirmation) of receiving the item. IISB reserves the right to assess a RM30 Labour Fee on returned non-defective product. Note that shipping, handling or any labour charges are not refundable.
:: Exceptions to our 7-Days Return Policy
Accessories and Water Cooling related products will not be accepted back once sold. If the item is defective it will be exchanged during the warranty period for the exact same item. Items that require modification before they can be used will not be accepted back once sold. Sound Dampening material that has to be cut before it can be installed would be an example. Items described on the website as not being eligible for return or refund.
:: Limitation of Liability
All products sold on this website are to be used at your own risk. Under no circumstances is IISB liable for the following: (1) Third Party claims against you for damages; (2) personal injury, loss of or damage to your records, data, or equipment; (3) economic consequential damages (including lost profits, lost data, or lost savings), or incidental damages even if we are informed of their possibility. We will not responsible for all lost or damaged item during transit or item return handled by the courier company. So, please always track your parcel with the courier company and also check the condition of the parcel when receiving.
*IISB: IMAGINATIVE ILLUSIONS SDN. BHD.
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.