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About Kit Mobile Kit Mobile brings you the best and the biggest brands for your digital gadgets. From the latest mobile phones, through to top brand accessories for your mobile phones. We have it.
You can be sure that you are purchasing great value, excellent quality items, safe and secure in the knowledge that many thousands of other lelong.com.my members have happily done so before you. Please feel free to contact us through lelong if you have any further question.
Contact Us Please only email us via lelong or our emails. Email response times are up to 2 working days, so please only send 1 email. It will be answered. More emails just slow the response times.
Warranty / Returns New Mobile Phones normally comes with 12 MONTH MANUFACTURERS WARRANTY covering manufacturing defects only. This warranty excludes any damage caused by the user (example such as water damage)
Chinese Mobile phone its normally comes with 3 month warranty unless its stated.
Used mobile and accessories normally comes with 1 week personal warranty from us.
Memory Card Warranty normally stated on the receipt or the packing.
Prior to any return please get in contact with us via e-mail, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 48hr turn around Monday to Friday.
Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive.
Payment We accept payment by online transfer or atm transfer via maybank , cimb bank or public bank Maybank : Sim Yeong Kit 111039104796 Cimb Bank: Sim Yeong Kit 11150063992521 Public Bank : Sim Yeong Kit 4462462828
For Auctions , it is recommended for buyer to make payment within 3 days after the auctions, else it will be canceled.
Shipping All items are in stock and are ship out to you within 24 hours of your payment being received. Please note that items purchased on weekends and Bank Holidays are ship out the next working day.
Normal / Stamp Postage – for screen protector – normally 5-7 working days, but not guaranteed.
Pos Express – for screen protector, sillicon case or other small item – normally 1-2 working days, but not guaranteed from us but from pos ( written 'dijamin sampai esok' on the envelope)
Pos Laju - for all item – normally the next working days after shipment from out sides, but not guaranteed especially for sabah /sarawak.
Combine Shipping Its Allowed. Just let us know which and where to send.
Lost or damage while shipping is not under our responsibility , buyer have to bear the risk.
General FAQ's
Q: When can I expect delivery of my item? A: All items bar high value items are dispatched within 24 hours of your payment clearing unless stock is not available. please allow us to re-stock the item.
Q: My Item is faulty, or I have received the wrong item? A: We apologie in advance if this happens. Prior to any return please get in contact with us through lelong.com.my or email, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 48hr turnaround Monday to Friday. Please note that the buyer pays the cost of return postage in any instance, and you are responsible for ensuring we receive the item back prior to a refund or exchange. Q: How to get instant support from us ?
A: customer can contact us via instant messenger, if we are available, we will assist u immediately. else, u will have to leave message to us so tat we will get back to you as soon as we can.
Buy with confidence, we have 3210 Good Ratings from buyers!
Payment
We accept payment by online transfer or atm transfer via maybank , cimb bank or public bank Maybank : Sim Yeong Kit 111039104796
Cimb Bank: Sim Yeong Kit 11150063992521
Public Bank : Sim Yeong Kit 4462462828
For Auctions , it is recommended for buyer to make payment within 3 days after the auctions, else it will be canceled.
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Delivery Method and Charges
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Shipping
All items are in stock and are ship out to you within 24 hours of your payment being received. Please note that items purchased on weekends and Bank Holidays are ship out the next working day.
Normal / Stamp Postage – for screen protector – normally 5-7 working days, but not guaranteed.
Pos Express – for screen protector, sillicon case or other small item – normally 1-2 working days, but not guaranteed from us but from pos ( written dijamin sampai esok on the envelope)
Pos Laju - for all item – normally the next working days after shipment from out sides, but not guaranteed especially for sabah /sarawak.
Combine Shipping Its Allowed. Just let us know which and where to send.
Lost or damage while shipping is not under our responsibility , buyer have to bear the risk.
Terms & Condition
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Warranty / Returns
New Mobile Phones normally comes with 12 MONTH MANUFACTURERS WARRANTY covering manufacturing defects only. This warranty excludes any damage caused by the user (example such as water damage)
Chinese Mobile phone its normally comes with 3 month warranty unless its stated.
Used mobile and accessories normally comes with 1 week personal warranty from us.
Memory Card Warranty normally stated on the receipt or the packing.
Prior to any return please get in contact with us via e-mail, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 48hr turn around Monday to Friday.
Please note that you are responsible for the cost of return postage in any instance. We can only refund or replace items we actually receive.
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Policy
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General FAQs
Q: When can I expect delivery of my item? A: All items bar high value items are dispatched within 24 hours of your payment clearing unless stock is not available. please allow us to re-stock the item.
Q: My Item is faulty, or I have received the wrong item? A: We apologie in advance if this happens. Prior to any return please get in contact with us through lelong.com.my or email, so we can help you quickly and efficiently. We aim to deal with all e-mails on a 48hr turnaround Monday to Friday. Please note that the buyer pays the cost of return postage in any instance, and you are responsible for ensuring we receive the item back prior to a refund or exchange. Q: How to get instant support from us ?
A: customer can contact us via instant messenger, if we are available, we will assist u immediately. else, u will have to leave message to us so tat we will get back to you as soon as we can.
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.
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