Asus EPAD Transformer Prime TF201-1B006A (Amethyst Gray)
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Please kindly make the payment upon order confirmed within 1 - 4 working days else your order will be canceled.
It will takes 1-4 working days upon successful payment confirmed for you to receive the shipment (excluding Saturday and Sunday).
Please take note that the courier service we use may depends on customer location and with different shipping charges.
Damaged or Missing Items upon received
You are required to send a message to us on damaged or missing item(s) in your package within 24 hours upon receipt of the package.
We will not entertain any complaints for damaged or missing items after the 24 hours time frame.
We may need some time to investigate with the courier service provider and other
relevant parties to check on the status of your shipment to ensure your package is really missing and the cause of it.
If you have received a damaged item or missing components and reported us within 24 hours we will either request for you to return the defective products and once we have received the product we will either ship you a new replacement or get it fixed
by our technicians and/or suppliers then return it back to you.
We are not responsible to do the warranty claim for customer which the products we are selling are original that are directly from the manufacturer.
Customers are able to do the warranty claim through their local official centre. ( Example : Asus, Samsung or Dell Centre )