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The following payment options are offered:
After payment is made, always notify through sms (012-488 3320) and email (firstname.lastname@example.org) the proof of remittance with your order number. This is for us to check and confirm your payment immediately.
1. Online Transfer / ATM Transfer
Name of bank: Malayan Banking Berhad
Beneficiary Name: BC Distribution Sdn Bhd
Company Registration No.: 859681-V
Account number: 512307007380
Name of bank: OCBC Al-Amin Bank Berhad
Beneficiary Name: BC Distribution Sdn Bhd
Company Registration No.: 859681-V
Account number: 186-102578-2
2. Pay through Paypal
3. Pay by Credit Card - Payable to BC Distribution Sdn Bhd through secured payment gateway iPay88 at our website: www.babycottage-online.com
For international orders, please email us for further details.
1) Standard Delivery time for orders are 2-7 working days subject to stock availability.
There is NO same day delivery.
2) Oversized items are items such as Car Seat, Stroller, Baby Cot, Mattress, Playmat and etc.
These oversize items are subject to charges due it's size and normally the weights are calculated using
the Volumetric Weight.
3) Delivery charges are “Subject to change”. Baby Cottage will advise on the new and updated delivery charges
before delivering the products to buyer.
4) If you have any queries regarding the delivery charges, please fill in "Contact Us" for for more information.
5) Shipping are within Malaysia only.
6) Baby Cottage reserves the right to refuse delivery to a post office box.
7) For delivery tracking, get ready the tracking number, and call Tel: 1-300-300-300 or login www.poslaju.com.my
8) Other terms and conditions apply.
Please contact us for details.
Welcome to Baby Cottage web site online store. Terms and conditions stated below applies to all visitors and users of Baby Cottage. You're bound by these terms and conditions as long as you're on babycottage-online.com.
The content of terms and conditions may be change, move or delete at any time. Please note that Baby Cottage have the rights to change the contents of the terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, Baby Cottage will take immediate actions against the offender(s).
Site Contents Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Baby Cottage.
Comments and Feedbacks
All comments and feedbacks to babycottage-online.com will be remain Baby Cottage's property.
User shall agree that there will be no comment(s) submitted to the babycottage-online.com will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made.
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor.
User shall agree that Baby Cottage may send newsletter regarding the latest news/products/promotions etc through email to the user.
The user shall agree to defend, indemnify and hold Baby Cottage harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Link to other sites
Any access link to third party sites is at your own risk. babycottage-online.com will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site.
From time to time, there may be information on babycottage-online.com that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please check out “Return and Refund Policy”.
This agreement is effective unless and until either by the customer or babycottage-online.com. Customer may terminate this agreement at any time. However, babycottage-online.com may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above.
We only collect the informations that needed for the registration procedure at our website or when fill up the registration form on the site. The information that we gathered are voluntarily submitted by the customers to us. We collect customer's personal information during the account registration on our site on our site.
Personal Identification Details
Your personal identification details are used to process your order of the products, customize your profile information, internal usage with legal requirements, update your status of online shopping in our site and also to update our customers with our latest news of updates/changes, promotions and events.
Your personal information such as credit cards details, bank account numbers are well kept secret and confidential with us. We will never share any of your personal details to any third party. Our sites do apply appropriate security application in order to keep all the customers information safe at all time.
our company website do applies appropriate security application in order to prevent the leaking customers' personal identification details from third parties, illegal disclosure and hackers. However bear in mind that any information transmitted through Internet is NOT 100% guaranteed safe and secure.
Return items for exchange are acceptable with 20% re-stocking fee and must be within working 7 days from date of receipts. Return items must be with it's original package and are in re-sell conditions.
Refund will be in Store Credit only. No cash refund.
If you returns the item damaged, or in a condition that is different from the condition in which Baby Cottage sent it, we will only issue partial refund.
Items returned without proper packaging, dirty, washed, or used will NOT be entertain.
Shipping charges for return are borne by customer.
If the size does not fit you and you would like to change the size of the item bought, you can send it back to us at your own cost and pay additional shipping charges for us to send you the right size.
Items must be with it's original package and re-sell conditions. Please email us to inform us for exchange. Items for exchange must be send back within 7 working days from date of receipts.
Change from item A to item B will be classify as return, not exchange.
If an order arrives at your door damaged, broken or defective, we will either replace the broken parts if possible or ship out a new one completely at our expense.
You should notify us and damaged items for exchange must be send back within 7 working days from date of receipts. Otherwise, we will assume that you are satisfy with the products.
Simply email us pictures and details and we will do everything possible to rectify the problem and make your shopping experience a positive one. All damaged products will be "Exchange only".
Defective items, items damaged at the time of receipt, and incorrect items received may be returned without penalty.
When we receive your return, we will inspect the item and provide a replacement or issue a refund. If the product is not found to be defective, shipping fees will apply and/or a partial refund may be issued.
If any part(s) are missing when you receive your item. Simply email us pictures and details within 7 working days and we will do everything possible to rectify the problem and make your shopping experience a positive experience.
Items such as listed below will not be accepted for return or exchange once opened package / box (Unless faulty when receive) :-
- Any CD, DVD, software, and video game, that you open or take out of its plastic wrap
- Offer Corner Items, Stock Clearance Items. ;
- Breast pumps, Breast Pump parts and accessories ;
- Baby Cot ;
- Baby Bouncers ;
- Baby Bottles ;
- Baby Carrier / Baby Sling ;
- Baby Walker / Playpen ;
- Bedding ;
- Socks, Apparel, Under Garments, Headbands and Accessories