Yo Yo Trading House own and operate this store. Access to and use of this webstore as well as the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. All users of this web site agree that access to and uses of this web site are subject to the following terms and conditions and other applicable law.
Yo Yo Trading House reserves all rights to change the terms and conditions at any point of time without informing the users.
1. Price Payment Terms
1.1 The price payable for the products you order is as set out on our web site at the time you place your order plus any charges for delivery as advised to you.
1.2 We must receive payment for the whole of the price of the products you order, and any applicable charges for delivery, before your order can be processed. We do not accept any credit terms or cash on delivery (COD).
1.3 Once the payment has been made, we do not accept any order cancellation, changes, refunds, returns.
1.4 The orders will be processed during working days, i.e. from Monday to Friday. The daily cut-off time for order processing will be at 1pm (Malaysia Time). Orders that are placed on Weekends or Malaysia Public Holiday will be then processed on next working day.
1.5 Order shall be processed within 1- 2 working days after confirmation of payment.
2. Payment Method
2.1 Payment can be made through Direct Bank In or Netpay.
3.1 Once the payment is confirmed, we will ship the product to you.
3.2 Shipment Method: Poslaju or appropriate courier method. There is strictly no Self-Collect or Meet Up.
3.3 Postage per parcel per shipment in Malaysia for orders RM250 or less:
a) RM7for Peninsular Malaysia
b) RM12for East Malaysia
For orders of RM 250 or more, postage fee will be waived off.
3.4 A full address (home or office address) is required for delivery. P.O.Box addresses are NOT acceptable as all shipments must be signed off by you. We are NOT responsible for lost or stolen packages once delivered.
3.5 We will email the Tracking No within 24hours after shipment done. Any Delay of the Shipment or Unavailability of Purchase Item will be notified through email.
3.6 Please note that we reserve the right to make any adjustments on the shipping cost under certain circumstances. However, the changes of shipping cost will be informed in advanced
4. Product Color
4.1 Please note the colour of our products represented on your monitor may not be 100% accurate. If you have any concerns please contact us to discuss further.
4.2 Every effort has been made to portray the colours of our products that appear on this website as accurately as possible. However, because the actual colours you see depend on the monitor you are using, we cannot guarantee that your monitor and rsquo;s display of any colour will be completely accurate.
5.1 We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please email to us at email@example.com if you have any complaints or comments.
6. Intellectual Property, Software and Content
6.1 The intellectual property rights in all software and content (including photographic images) made available to you on or through this Yo Yo Trading House remains the property of Yo Yo Trading House or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by Yo Yo Trading House and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
7. Limitation of Liability
7.1 Yo Yo Trading House shall not be liable for any special for consequential damages that result from the use of, or the inability to use, the materials on this web site or the performance of the products, even if Yo Yo Trading House has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incident or consequential damages, so the above limitation or exclusion may not apply to you.
8.1 Access to this Webstore is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Webstore is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Webstore.
9.2 We will only use the information that we collect about you lawfully and we will never collect sensitive information about you without your explicit consent. We will not provide any of your personal information to other companies or individuals without your permission.
9.3We collect personally identifiable information about you to the extent you specifically provide it to us. We use this information to provide products, services and for marketing and promotional purposes.
1. Goods Return
1.1 Products sold are not returnable except the following condition:
a) Faulty items
b) Damaged or bad condition items
1.2 All you need to do is email us the clear pictures for the above condition at firstname.lastname@example.org and send back the item to us.
1.3 Please do inform us within 7 days after you have received the parcel Any feedback received after 7 days shall not be entertained.
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.