Customer to first contact us by writing to us.
Give us the following information in the email.
- Order Number
- Product Model Number
- Brief Description of Your Reason to Return
- Confirm to us "not use it before"
We will then provide you a Return number, as well as the ship to address, and accept your return with the following condition.
As for dislike item, within 7 days you ship back the item to our office (at buyer cost). After we receive the sent back item, we will refund 85% of the product price (15% order cancellation fee).