Kulim / Kedah
Within Malaysia ,Ship By: Normal Pos
3.5 (kg or dimension)
Brand : Bumble Bee
Model / SKU : BB11_11CV
Conditions : New
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Pos Laju/Skynet: 1-3 Working days delivery (Standard of service is Next Working Day Delivery for major cities and additional 1 - 2 days or up to 1 week for outskirt and outside of delivery areas.
E-Parcel (Oversize Item): 5-7 Working days delivery (Standard of service is 1 week delivery for major cities and additional 3 - 4 days or up to 2 weeks for outskirt and outside of delivery areas.
Citilink / Skynet: 1 - 3 Working days delivery (Standard of service is Next Working Day Delivery for major cities and additional 3-4 days or up to 2 weeks for outskirt and outside of delivery areas.
Buyer is responsible for shipping fees, however, we offer wide range of products with free shipping too. We will choose the most suitable courier company for your order.
Please note that, delivery date is also subject to stock availability, however, we will process the soonest and send out your order.
On the order hand, delivery date is not under our control, it is subject to change as it's all depends on the courier company, it could have changed under some unforseen circumstances.
For normal states no delivery on Sunday, Public Holidays and every first Saturday of the month. For states observing Friday as their weekends, no delivery on Fridays, Public Holiday and every First Saturday of the month.
All parcels/packages will be wrapped by bubble wrap and packed properly by ROCKABYE BABY HOUSE as as to minimise damages during transit of items, as well as to be able to withstand manual handling.
Whilst all the steps and precautions will be taking by courier service to ensure safety of items, any damages during the delivery, shall contact or direct report to courier service immediately or latest within a day from the date of receipts of packages/parcels.
Thank you and happy shopping!
Out of stock items:
To those item which payment had been made, and you do not wish to wait for re-stocking. Kindly proceed to do the cancellation at lelong
For wrongly Sent/Defective Items:
We expect the parcel return within working 7 days. Return items must be in it’s original package and are in re-sell conditions. We will arrange a shipment with the correct/same product or cash refund in otherwise.
If your orders are shipped with missing items/accessories, kindly contact ROCKABYE BABH HOUSE directly (01120252077 / 0125207676) via watapps or e-mail us the pictures and details within 7 working days. We will rectify the issue ASAP and re-arrange another shipment for the missing parts that is zero cost to you.
Rockabye Baby House will NOT be held responsible for goods lost in transit. You can opt to purchase insurance cover for goods in transit.
Rockabye Baby House will NOT be held responsible for goods damaged in transit. You may proceed to claim from courier company directly within the same day upon goods received.
All products warranty is direct under the specific manufacturers/distributors. If you wish to claim the warranty for items with a warranty card, you may contact us (01120252077 / 0125207676) for the distributors/manufacturers details.
Distributors will require customers to send the defect items or walk-in personally to their Service Center for warranty claim.
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