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Buy with confidence
|fa****||188744282||2/21/2017 4:36:00 PM||Best seller|
|ap****||188744282||2/9/2017 10:13:00 PM||One of the best customer service based on my experience in Lelong 😊 thanks!|
|ph****||186862826||1/17/2017 11:28:00 AM||Reliable seller!|
|sw****||184981339||1/6/2017 4:55:00 PM||A very very very Good and Trustworthy seller. From buying to payment and to delivery, she always follow up with me. Very fast delivery too. I will 100% definitely buy from this seller again!!|
|sw****||184992763||1/6/2017 4:55:00 PM||A very very very Good and Trustworthy seller. From buying to payment and to delivery, she always follow up with me. Very fast delivery too. I will 100% definitely buy from this seller again!!|
|La****||182466210||10/24/2016 7:53:00 PM||Nice Seller , product received , pleasant experience :-)|
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Account Holder: FindC Marketing
RHB BANK : 2126-11000-10014
Account Holder: LIM LEI PING
MAYBANK : 1124-5524-5699
CIMB BANK : 7602-206-799
JOMPAY : BILLER CODE 2824
1. Payment via Internet Banking/Cash Deposit Machine
Lelong Member - Please UPLOAD your bank receipt / manually Key-In your payment details to your order, details required such as Bank,Amount, and Date for verification.
NOT a Member - Please submit your payment details to us by Email (firstname.lastname@example.org), details required such as Bank, Amount, and Date for verification.
2. Payment via NetPay
Lelong Member - Your payment details will be automatically generated/updated by NetPay.
3. Tracking number will be given/updated on the next working day.
SKIPPING NETPAY CHARGES
Friendly reminder for those to avoid paying "NetPay" (3%) or preferably direct "Funds Transfer" (0%), please transfer your payment to one of our bank accounts above.
Once the transfer is done, kindly notify us by uploading the bank receipt to your order, we will then proceed your shipment once the payment has been verified.
For NON-Lelong Member
Email to us at email@example.com, and stated details as below:
i. Item, Brand, and the Model
iii. Shipment Location
We will revert to you accordingly with the Total Price (included shipping fee), then you may proceed payment if you are agreed with it.
Once payment MADE, you can notify us by EMAIL (firstname.lastname@example.org) with following details:
i. Payment - Bank, Amount, Date
ii. Delivery details - Name, Address, and Contact number.
We use PoslajuMalaysia. It provide tracking number that allow our customers to track their packages to their doorstep. Poslaju Malaysia is at the forefront of nationwide package delivery and have a proven track record of success and their dependability is unmatched in the industry.
1. Shipment processes are on MONDAY to FRIDAY, except Weekend and Public Holidays.
2. 1 to 2 business days (depend on stock availability) to process and ship your item from Shah Alam, Selangor.
3. Delivery details (required): your NAME/ADDRESS/CONTACT NUMBER/EMAIL (for warranty purpose). Additional information such as student/lecturer ID number is required as well for delivery to University, College, or any school facilities.
4. Tracking number will given/updated on the next working day.
5. DO NOT accept the product from the courier representative if the seal is broken and call us immediately. If at any time you feel the package has been lost, opened before it reaches your hand or if it arrives damaged do not accept the package and please call us immediately.
6. Please allow 2 to 5 working days delivery time depends on the courier service.
Welcome to FindC Marketing. Terms and conditions stated below applies to all visitors and users of http://www.lelong.com.my/merchant/findc.htm. You're bound by these terms and conditions as long as you're on http://www.lelong.com.my/merchant/findc.htm
Buyer's MUST READ
The following terms and conditions govern the sale of products by FindC Marketing. By submitting your on-line order to FindC Marketing, you have indicated your acceptance to be bound by these terms and conditions of sale. At FindC Marketing's sole discretion, these terms and conditions may be changed without prior notice at any time.
1. Goods sold are not returnable, exchangeable or refundable.
2. Confirmed order must pay within 5 days.
3. Please allow us 1 to 2 working days to process order shipment.
4. Tracking number will be provided/updated within 24 working hours after shipment made. (Lelong or SMS)
FindC Marketing does not guarantee that products and services advertised on our website will be available when ordered or thereafter.
6. All orders are based on first come first serve basis. If the item you ordered is unavailble/sold out, you may cancel that item and request for a refund or place a back-order for it, however the remainder of your order will be shipped. We will contact u via email, lelong PM, or phone. (Please MAKE SURE your given Contact Details are correct so we can get in touch to you.)
7. Seller shall not held responsible for lost damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company.
8. You may request for a hardcopy receipt under the remark section on your order.
9. If you prefer to have a product test, kindly request before order being shipped.
10. Order Cancellations Changes
For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.
Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.
11. Shipping Risks during Shipping
When products are shipped to you by common courier, FindC Marketing's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of a liability provided by the common carrier's terms and conditions of carriage. You may wish to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the approriate requests when placing your order with FindC Marketing.
12. Errors, Misprints, and Omissions
Our goal is to provide current and accurate information on our website. However, errors, misprints, and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, stock availability, photographs or illustrations. FindC Marketing makes no warranty that the content of the website is accurate or complete.
Prior to shipment or delivery of any order, FindC Marketing may cancel, reject, correct, or terminate any order for products, services, or insurance for which the price was incorrectly displayed or where we otherwise displayed erroneous, incomplete, or inaccurate information. FindC Marketing cancel, reject, correct, or terminate at any stage of the order processing, including after an order has been submitted and confirmed, and your credit card or debit card has been charged or an eletronic funds transfer has been sent or received. In the event your order is cancelled by FindC Marketing after your payment has been made, FindC Marketing will proceed a refund to you via eletronic bank transfer.
FindC Marketing is not obligated to complete any sell of products, services, or insurance based on errors, misprints, or omissions on our website.
FindC Marketing may at any time, with no prior notice or liability to any website user (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, fees, description, and specifications of such products, services, and insurance; (c) limit quantitie, promotional or otherwise, available for sale.
If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please refer no.14 and no.15 for return and refund policy.
13. Refund Policy
Refund only when the item is sold out/unavailable.
14. Return Policy
Any item purchased from FindC Marketing may be returned for credit, provided that it is returned sealed (in its original, unopened, undamaged packaging, with all documentation, just as it left FindC Marketing), via appropriate shipping methods. If a unit is returned unsealed, any costs incurred in the recertification of that item to the condition stated on the original invoice, plus any applicable restock fees, will be deducted from any refund or will be invoiced to the customer. Recertification fees will apply to any unsealed units returned without regard as to whether the unit was actually installed or otherwise used. FindC Marketing reserves the rights to reject or refuse to refund if the item has been unsealed by the customer.
Warranties Return Procedures
You may send your warranty queries to us at email@example.com with warranty details here:
Step 1 Prepare your faulty unit
Step 2 Attach a paper note with your information:
iii. Contact number
iv. Email Address
v. Order ID / Invoice number (if any)
vi. Problem (simple description)
Step 3 SHIP/RETURN it to us.
- Please keep a copy of your courier's Consignment Note, Tracking Number or Order ID as warranty reference.
- All products are eligible with warranty.
- Warranties may take more than 7-weeks, as they will be returned to distributor/service centre, it will depend on their progress.
- Warranty do not cover burn, mark, lightning strike, water damage, during courier delivery or any physical defect/damage caused.
- Warranty do not cover modification, personal repair.
- Certain product may requires buyer manually registration.
- Please note that buyer are required to pay for the shipping fees when sending-in warranty and warranty return over first 7-days.
- There would be a service charge imposed over a period of time when buyer requires to send in warranty on behalf of them.
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