How to Order:

1) Lelong member

2) Non-Lelong member

Payment Intruction:

MayBank: 51484-2022-336
CASTLE IT ONLINE STORE

CIMB Bank: 1419-0072742-528
WONG WEI LIK

Public Bank: 4-8265476-26
WONG WEI LIK

RHB Bank: 1-14213-0014590-7
WONG WEI LIK

PayPal: williewong@live.com

• 3% charge on item price, for PayPal.
• Example:
  Product price is RM100 +3% = RM103,
  Shipping fee is RM10,
  Total amount will be RM113.

Credit Card accepted by NetPay

• Credit Card payment for Lelong Member only.
• 3% charge on item price, for NetPay.
• Example:
  Product price is RM100 +3% = RM103,
  Shipping fee is RM10,
  Total amount will be RM113.

e-Mail: castleit@live.com
Contact: 012-82222-74 (Willie Wong)

• Lelong Member Buyer after payment please kindly update to Lelong BuyNow Order status. Details: Bank, Amount, Date Time.
• Non-Lelong Member Buyer after payment please kindly update us by e-mail or sms. Details: Bank, Amount, Date Time.
• Any payment done before 7PM and update to us, we will delivery your GOODs out next working day.
• Any payment done after 7PM your GOODs will be tomorrow processing, your GOODs was sent out to one more working day

Shipping Method

Peninsular Malaysia area
Lite weight GOODs example like software,flash drive,memory,others(below 1kg), We will base on POSLAJU delivery to buyer. [1~2 working days]
Heavy weight GOODs example like monitor,casing,power supply,others(higher than 2kg), We will base on SKYNET delivery to buyer. [1~2 working days]

Sarawak/Sabah/Labuan area
Lite weight GOODs example like software,flash drive,memory,others(below 1kg), We will base on POSLAJU delivery to buyer. [1~2 working days]
Heavy weight GOODs example like monitor,casing,power supply,others(higher than 2kg), We will base on EPARCEL POSMALAYSIA delivery to buyer. [3to8 working days]
For Sarawak/Sabah/Labuan buyer want to upgrade shipping method for your heavy weight GOODs get early, Please contact seller for pricing.

Allow combine shipping, lite weight GOODs only pay for one shipping fee, heavy weight GOODs will combine and calculate by total weight pricing.

If you prefer any other courier service, please contact seller.

Self Collect Available

• Requirement after order and paid only able to collect.

• No payment on collect.

• Location Berjaya Times Square. (Appointment with seller first)

• Request for your receipt.

Buyer MUST Read

1. Goods sold are not returnable, exchangeable or refundable.

2. All confirmed order product must pay within 5days.

3. Please Allow One to two working days to prepare the product delivery after payment.

4. If the product you order unavailability of stock, seller may cancel your order with reason. We will contact u via e-mail or phone. (PLEASE PUT IN MOBILE NUMBER WHILE ORDERING)

5. Seller shall not held responsible for lost damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company.

6. Prices, specifications and availability of products are subject to change without prior notice. Due to the dynamic nature of the computer industry, may not reflect current technical information. Any typographical or photographic errors in the product specifications or errors in the pricing or offers are subject to correction.

7. Please request for your Receipt at order, if you need it.

8. PC Set purchase FREE of CHARGES for assemble, Optional by BUYER please request if you need us to assemble it.

9. Physical damage to the product caused by purchaser due to neligence or abuse.

FAQ:

1. I and #39;m order item at Saturday, when item will be ship out?
   A: Weekend order payment update to lelong done before Sunday 7PM, GOODs will be ship out next working day.

Warranty

1. All items comes with warranty. Anything can contact back seller.

2. Does not cover warranty burn, mark, lightining strike, water, during courier delivery or any physical defect/damage caused.

3. Does not cover warranty modification, personal repair or excessive over clocking resulting malfunction.

4. Registration warranty by buyer. (Certain product)

5. Sending warranty processing and delivery charges pay by buyer.

6. Extended warranty by manufacturer or distributor after the first year, if you send RMA to us, it may have extra charges.