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Upon payment receive, we will ship the order item(s) within 3 working days subject to stock availability via courier service
A flat rate of RM7 postage apply to all order for any shipment within West Malaysia and RM12 postage for East Malaysia for the first 1kg. The following kg is RM8
RETURNS AND EXCHANGES POLICY
- We only accept items for return or exchange (there is a 20% restocking fee) that is made within 5 days from the date of receiving your items, which is subject to confirmation with us either by email or telephone.
- We only accept items for return or exchange that are in their original/resale condition.
- Any items returned dirty, washed, or used will NOT be eligible for refund.
- Discounted / special priced items are final sales and will not be eligible for Exchanges
- Shipping cost are not refundable. Return shipping costs are the responsibility of the customers.
- Re-shipping charges for exchanged item(s) will be applied. Customer will bear the shipping cost of the new item and difference in price between the returned and new item.
- We will NOT take responsibility for loss or damage to items sent back to us, so, please ensure that your item is properly packaged and insured, if necessary.In the event that the exchange item is out of stock, we will provide a refund in the form of store credit.