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Please notify me via email at kychua@ckyesolution.com or ckyesolution@gmail.com if payment has been made with the following information:

1. Order details.
2. Method of payment. (Such as Internet Banking, Cash Deposit, Paypal...)
3. Please specify bank name if payment is made using Internet Banking or Cash Deposit.

PosLaju / POS Malaysia Delivery

Shipping Information

* Orders placed on this website can only be delivered to addresses in Malaysia. There are no deliveries to P.O. boxes.
* Delivery period for orders will be within 1 to 5 working days AFTER payment is made/received.
* Shipping and handling fees are not refundable.
* Shipping fees is based on POSLAJU / POS Malaysia rate.
* Lost or damage items during shipment will fall under Poslaju's or POS Malaysia's compensation.

* POS Malaysia Delivery only apply to

- All LCD/LED/Plasma TV Wall Mount Brackets.
- The purpose is to reduce shipping costs as these items are heavy.
- Land/Sea - Peninsular Malaysia.
- Air - Sabah Sarawak.

* Items sold are not returnable and not refundable.
* We sell only original items.
* All items are subject to availability,
* Full refund for the item(s) that is unavailable.
* Delivery period for orders will be within 1 to 3 working days AFTER payment is made/received.
* Shipping and handling fees are not refundable.
* Lost or damage items during shipment will fall under Poslaju and #39;s compensation.
* Product(s) Limited Warranty starts from the date of delivery, only if the product(s) is covered by Limited Warranty.
* Most accessories such as cable are not covered by Warranty.

Return And Refund Policy

* If product(s) purchase is of manufacturing defects, simply return it for a full refund. Purchase returns due to manufacturing defects are given up to 5 days from the date of receiving the product(s).
* Product(s) will be inspected upon receipt. All returns must be in good condition and all original packaging (including invoice) must be in place for full refund to be issued. No refund will be issued if the product shows signs of use. Our guarantee does not cover accidental damage or wear of product caused by customer. Upon receiving the returned product(s), a full refund for the value of the product(s) will be credited, only if within 7 days of receiving the returned item. Shipping and handling fees are not refundable.
* We are always here to help, if you have any questions, please drop us an email at ckyesolution@gmail.com / kychua@ckyesolution.com or call us at 012-2991855.