About Shipping and Delivery Preferences
Every time you place an order via the Shopping Cart, you can select a delivery date. Items with longer lead time will affect this option.
We commit same-day delivery to selected delivery areas and postal codes in Klang Valley. We will deliver your orders on the same day within business hours. Last order for Same-Day Delivery time is 11:00am, orders after 11:01am will be delivered on the following working day before 6pm.
Same-day Delivery Coverage Areas
|Shah Alam||40000 — 40100|
|Klang||42100 — 42100|
|Cheras and Seri Kembangan||43200 — 43300|
|Petaling Jaya||46000 — 46400|
|Puchong and Subang Jaya||47100 — 47830|
50000 — 53000
53200 — 60000
|Batu Caves||68100 — 68100|
We ship most items across Peninsular Malaysia within 3 working days. Working days include Monday-Friday, excluding holidays.
East Malaysia (Sarawak, Sabah, Labuan)
We ship most items to East Malaysia within 3 to 7 working days. Working days include Monday-Friday, excluding holidays.
We partner with Sure-Reach Express, GD Express and Yamato Transport (TA-Q-BIN Express) to ship your packages. You'll receive a shipping confirmation e-mail that will confirm a consignment note and live tracking. You may notice the tracking status might have not updated or slightly delayed. That's because the most couriers will only update tracking status on the next processing day.
Ensuring an On-Time Delivery
Please ensure the delivery address, receiver’s name and contact numbers are accurate and complete (including any business name if delivering to a work address) so that the delivery can be made on schedule. You can also specify a different delivery address while ordering and have your order delivered to your workplace or to your friends.
Please note that time-scales for delivery and delivery charges will vary depending on the availability of the items ordered, and your address. Please allow for extra time for deliveries to outside of the Kuala Lumpur metro area. We cannot accept orders from or deliver to addresses outside Malaysia. Please ensure that you have provided complete delivery address.
If no one is available at your address to take delivery, our delivery partner will make a maximum of two delivery attempts before returning the order to us, in which case, we reserve the right to consider that you have rejected delivery and that the Contract is therefore cancelled. In the event of cancellation of the Contract for non-delivery, kindly contact us within 2 weeks, or else your item will be forfeited.
Delivery of an order shall be completed when we deliver the item(s) to the address you gave us when placing your order. You own the item(s) once we have received payment in full from you in respect of such item(s) – unless and until the Contract is cancelled, in which case ownership of the item(s) reverts to us on our refund to you in respect of the cancelled item(s). The item(s) will be your responsibility from the completion of delivery of such item(s).