Airpak Express Courier (big studio items, 1 to 2 working days delivery)
E-Parcel Air (Affordable delivery to East Malaysia, 3 to 7 working days delivery)
1) All products purchased at EasyStudio are covered by warranty of its respective distributors/ manufacturers/ suppliers. EasyStudio Warranty policy is in accordance with policies, terms and conditions set forth on the respective brand distributors'/ manufacturers'/ suppliers' Warranty Policy, for the Products you purchase.
2) Warranty starts from the date item(s) purchased is received by customer (delivered date as stated in the courier service tracking).
3) Customers are required to produce the following in order to claim warranty:
Original Receipt with our Company's official chop or invoice sent out to your email by our company
Warranty card by the product(s) distributor (if any)
Complete Package of product(s) with all of its original content in good condition
4) All products sold here at EasyStudio have 7-days-return-policy. Buyer must get approval from EasyStudio prior to returning a product. EasyStudio has the right to accept or reject the returning of purchased product(s). Approved returning product(s) must be in unopened box/ resell-able condition. Customers may exchange purchased goods with any available product(s) of the same price or higher (with payment top up) with 10% restocking fees + Shipping cost will be levied on agreed exchange(s) - with exception of wrong item(s) shipped. Product(s) received by customers with manufacturing defects are entitled to 1 to 1 exchange of the same product within 7 days of the delivered date (as stated in courier service tracking). Limited warranty by supplier/ manufacturer is claimable after the 7 day return period.
5) EasyStudio is not responsible for product(s) damaged by user misuse or failure to follow manufacturer's guide stated in the user manual.
6) For product(s) wrongly shipped, EasyStudio will compensate return shipment cost in the form of discount voucher issued by and can be used to shop at EasyStudio online store.
7) Full refund is payable to customer if product(s) of exchange is out of stock. Customer is also allowed to choose other available product(s) of the same price or higher if exchange product(s) is out of stock.
8) EasyStudio is not liable for any damages to customer's equipments or injuries caused directly/ indirectly by misuse or manufacturing defects of product(s) purchased from EasyStudio. All lawsuits and disputes shall be directed to the respective product manufacturer.
9) This warranty policy is correct for all purchases made from within Malaysia and Singapore. EasyStudio is not liable for exchange or refund of international purchases.
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.