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Term and conditions for payment:
- We donnt accept for customer to delay payment reason-such as got financial problem or salary are not getting yet.(Before you bidding any item,you should understanding or know your own financial situation)
- Bidder got 5days time to complete the transaction,if after the dateline we still didnot receive the payment we will request lelong admin to refund the posting fee and lelong system automatic will left a npb remark into bidder profile (non-paying bid).Please note that every 2npb remark will cause bidder id blacklist or suspended.
- If you(bidder/joybidder) have saw your profile got npb remark,means you still donnt pay for the item.kindly please donnt contact us for withdraw because if Ihe transaction didnot completed we are unable to help u for withdraw the remark.
- If you donnt want to buy the item but wish to withdraw the remark...you still able to pay the penalty fee of RM20 to withdraw for it.For more info,please email to us, bestrade_store@yahoo.com .
- If you late payment more than 10days from auction closed and want to complete the transaction,kindly please contact us first bestrade_store@yahoo.com before u make your payment and please note that u need add in RM10 late payment penalty fee into your total payment.(example: item amt RM30 + shipping RM12 + late payment penalty fee RM10 =total need to pay is RM52)
- We donnt accept for lelong safetrade.(all safetrade request will automatic cancel by system)
- We donnt accept for combine shipping calculation.
- We reserved the right to hold on/delay any shipment ,if customer donnt provide the correct payment information or not complete the full payment.
Term and conditions for delivery/shipment:
- We donnt accept for COD,selfpick up service.due to we are not from KL or selangor state.
- Shipment will be process/arrange by courier company(Poslaju,UPS or DHL).Normally will take 2-4 working days arrange ours customer place,depan on the products purchase.
- For the shipment process time,we hope that customer can be patient to waiting courier company to arrange.because some of the shipment delay issue are not contol by us.But we will 100% ensure the item will be safety arrive ours customer place ,or else we will refund full payment or resend the another new parcel to customer.
Term and conditions for bidding:
- We donnt provided any cancel bid service for bidder/customer,so that please think carefully before you put your bid.
- Please note that buyer cannt choose for the colour of the products,all stocks supply are base on the factory arrange and depand on the stocks they have.(the posting picture is just for the illustration only,the colour supply may different from the listing)
- We reserve the rights to cancel your bid during any auction ,if we found you have NPB bid before /account suspended or new lelonger
- We reserve the rights to blacklist any bidder/members,if we feel that you are not suitable to bid or deal with us.
- Please note that major of the products such as watches and sunglasses are under replica made,means the item are not under original/authentic.
- Before u start bidding any of ours store item,kindly please read and agreed for ours company term and policy first.if no,please donnt waste the time to bidding.
- Finally...joybidder please leave far away from ours store.because if u are simply to bidding,it just will cause your lelong id blacklist/suspended by lelong system.
Term and conditions for warranty/return:
- For lelong quickgrab deal factory provided 1 year standard warranty of factory defend issue for the electronic products,as digital camera,video camcorder,laptop,i pad,mid,army tech watch,mobile phone.For more details ,you may contact us for inquiry bestrade_store@yahoo.com .
- For lelong auction deal,it came with 1 week limited warranty only.
- Customer needed pay for the 2ways return shipping fee for repairing or exchange.(for the return shipping fee,you may check with us, bestrade_store@yahoo.com)
- We donnt accept for any unreasonable exchange request,such as customer donnt like the item or products quality low class issue.because in lelong.com.my got alot of the cheatter,when theirself broken the item...he/she will complaint the item low class/no quality,but actually the item was broken by them with careless using issue.(so that all of the similia request -we straightly not accept for exchange)
- We donnt provided products using /teaching/learning issue,due to some products are import in from oversea,example like laptop with OS window ce system.Some people donnt know how to using window ce wifi online or using mediaplayer.We are no responbility if customer donnt know how to use their purchase products.