Last Updated @ 7/25/2015 3:49:33 PM
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Ready Stock items:
For 'ready stock' items, we ship using poslaju.
For Pre-order items, unless specified otherwise, we ship using abx 3 day express delivery. However, most of the time, the item will take more than three days to arrive, because somtimes they got hold at custom. But don't worry, we never had a problem with custom clearance before. So, in short, the expected delivery lead time for pre-order item is 5 days for peninsula Malaysia, and 7-10 days for East Malaysia.
We try our very best to provide the best service to our customers. However, sometimes, accidents happen. So, if your item is broken the time your receive it, please contact us. We will send you a replacement, no extra charge.
Items can be returned if what you receive do not match with what is describe in our posting. For example:
- We send you the wrong colour of product.
- We send you the wrong type of product.
- The item is broken.
Please contact us if you are one of the unfortunate victims.