Last Updated @ 8/8/2016 10:15:38 AM
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- Osuku offers shipping to all states in Malaysia.
- The rate of shipping is fixed at RM7/kg for West Malaysia and RM12/kg for East Malaysia.
- All order will be shipped out 1-2 days from acceptance and confirmation. Transit time is about 3-5 business days.
- If the merchandise you have selected is currently not in stock, we will give you an expected shipping time OR fully refund if you do not wish to wait for restock.
- Osuku will NOT responsible for lost merchandise during delivery due to incorrect shipping information.
- Customer will need to bear the entire cost of return and re-delivery postages in the case of incorrect shipping information.
- For further inquiries, please contact us at +603 92857375 or firstname.lastname@example.org
- All merchandise sold are non-refundable.
- Osuku accept returns or exchanges only when the merchandise you purchased is damaged, defective OR wrong merchandise is delivered.
- The merchandise mentioned above must be returned in original packaging within 7 days of your purchase with receipt.
- Customers shall bear the full responsibility in making sure items mailed back are packed securely and sealed properly.
- Returns/exchange request will be processed once the returning item is received.
- In the unlikely event that an item is returned to us in an unsuitable condition or show signs of use, Osuku may not grant the refund to your account.
- For further inquiries, please contact us at +603 92857375 or Order@osuku.com