Last Updated @ 11/30/2015 8:51:20 PM
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For those who prefer to make payment direct to our bank accounts, append are our bank account details:
A/C Name: KEMEN MARKETING (same for both accounts)
MAYBANK A/C#: 514226220991
CIMB A/C#: 8002571301
Kindly update us the payment details so that we can prepare shipment promptly.
As we are now implementing combined shipping by item weight and automatic oder confirmation, Lelong system not allowing us to offer alternative shipping method. For buyers from Sabah and Sarawak who would like to ship item with the cheaper PosDaftar, please contact us via PM, email or WhatsApp for seperate quptation and arrangement.
We normally ship items within 1 working days upon receving confirmed payment from buyers.
Items shipped with courier service will typically takes 1 to 3 working days to reach buyers, but as we are leaving in a human world, once in a while delays do happened, thus it is important for the buyers to contact us if not receiving the item after 3 working days, so that we can properly follow up on the case.
We mainly use Skynet as our courier service supplier. Occasionally we might opt to use Poslaju as an alternative service, which normally due to one of the following reasons:
* the particular shipping address is not serviced by Skynet
* the particular shipping address is known to be Skynets slow service area.
However, please be informed that due to timing and logistic issue at our end, shipping out through Poslaju will normally take 1 additional working day, this is because they do not pick-up items at our office, we have to arrange people to post it over post office counter, which sometime could be very crowded, especially during evening, thus, for shipments going through Poslaju, we normally will post it the next working day's morning after items being packed.
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