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Bank Account and Payment Instruction
Account Holder: ADIB MOHD RAFI
CIMB BANK: 7052391808
Once the transfer is done, kindly notify us by uploading the bank receipt to your order, we will then proceed your shipment once the payment has been verified.
- Peninsular Malaysia - 7 to 10 working day
- East Malaysia - 7 to 10 working day
Welcome to IMPERO MALAYA Store. Terms and conditions stated below applies to all our customers or buyers.
Buyer's MUST READ
The following terms and conditions govern the sale of products by IMPERO MALAYA Store. By submitting your on-line order to IMPERO MALAYA Store, you have indicated your acceptance to be bound by these terms and conditions of sale. At IMPERO MALAYA Store's sole discretion, these terms and conditions may be changed without prior notice at any time.
Goods sold are not returnable, exchangeable or refundable.
Confirmed order must pay within 5 days.
Please allow us 1 to 3 working days to process order shipment.
Tracking number will be provided/updated within 24 working hours after shipment made. (Lelong or SMS)
Impero Malaya Store does not guarantee that products and services advertised on our website will be available when ordered or thereafter.
All orders are based on first come first serve basis. If the item you ordered is unavailble/sold out, you may cancel that item and request for a refund or place a back-order for it, however the remainder of your order will be shipped. We will contact u via email, lelong PM, or phone. (Please MAKE SURE your given Contact Details are correct so we can get in touch to you.)
Seller shall not held responsible for lost damage of the item during delivery by courier service. However, buyer has the right to claim from the courier company.
You may request for a hardcopy receipt under the remark section on your order.
If you prefer to have a product test, kindly request before order being shipped.
Order Cancellations Changes
For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.
Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.
Shipping Risks during Shipping
When products are shipped to you by common courier, Impero Malaya Store's liability to you for breakage and/or non-delivery of the products by the common carrier to you will be limited by the limits of a liability provided by the common carrier's terms and conditions of carriage. You may wish to purchase insurance from loss or breakage during carriage for full insurable value of the products you have ordered by making the approriate requests when placing your order with Impero Malaya Store.
Errors, Misprints, and Omissions
Our goal is to provide current and accurate information on our website. However, errors, misprints, and omissions sometimes occur. These include but are not limited to incorrect or incomplete prices, descriptions, specifications, stock availability, photographs or illustrations. Impero Malaya Store makes no warranty that the content of the website is accurate or complete.
Prior to shipment or delivery of any order, Impero Malaya Store may cancel, reject, correct, or terminate any order for products, services, or insurance for which the price was incorrectly displayed or where we otherwise displayed erroneous, incomplete, or inaccurate information. Impero Malaya Store cancel, reject, correct, or terminate at any stage of the order processing, including after an order has been submitted and confirmed, and your credit card or debit card has been charged or an eletronic funds transfer has been sent or received. In the event your order is cancelled by Impero Malaya Store after your payment has been made, Impero Malaya Store will proceed a refund to you via eletronic bank transfer.
Impero Malaya Store is not obligated to complete any sell of products, services, or insurance based on errors, misprints, or omissions on our website.
Impero Malaya Store may at any time, with no prior notice or liability to any website user (a) correct any error, inaccuracy, or omission; (b) change the products and services available on the website, or the prices, fees, description, and specifications of such products, services, and insurance; (c) limit quantitie, promotional or otherwise, available for sale.
If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Please refer no.13 and no.14 for return and refund policy.
Refund only when the item is sold out/unavailable.
Any item purchased from Impero Malaya Store may be returned for credit, provided that it is returned sealed (in its original, unopened, undamaged packaging, with all documentation, just as it left Impero Malaya Store), via appropriate shipping methods. If a unit is returned unsealed, any costs incurred in the recertification of that item to the condition stated on the original invoice, plus any applicable restock fees, will be deducted from any refund or will be invoiced to the customer. Recertification fees will apply to any unsealed units returned without regard as to whether the unit was actually installed or otherwise used. Impero Malaya Store reserves the rights to reject or refuse to refund if the item has been unsealed by the
Please keep a copy of your courier's Consignment Note, Tracking Number or Order ID as warranty reference.
All products are eligible with warranty.
Warranties may take more than 7-weeks, as they will be returned to distributor/service centre, it will depend on their progress.
We offer 1-to-1 exchange policy for faulty item on the first 7-days, beyond that period will be handled with normal warranty procedure.
Warranty do not cover burn, mark, lightning strike, water damage, during courier delivery or any physical defect/damage caused.
Warranty do not cover modification, personal repair or excessive over-clocking results in malfunction.
Certain product may requires buyer manually registration.
Please note that buyer are required to pay for the shipping fees when sending-in warranty and warranty return over first 7-days.
There would be a service charge imposed over a period of time when buyer requires to send in warranty on behalf of them. For instances, a motherboard with 3 years warranty will be entitled to have service free for the first year only.
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