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| Lelong iPayment Privacy Statement |
This Privacy Policy
What personally identifiable information of yours or third party personally identification is collected from you through the web site. The organization collecting the information. How the information is used. With whom the information may be shared. What choices are available to you regarding collection, use and distribution of the information. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under iPayment control. How you can correct any inaccuracies in the information
Questions regarding this statement should be directed to our feedback form.
Required Information To use iPayment account, consumers must be a lelong verified members which they are required to submit their name, address, phone number, and email address and fax or email their IC to Lelong.com.my for verification. Seller must submit thier credit cards information. Required information is necessary for us to process transactions, protect you against credit card fraud and allows us to contact you should the need arise.
Transaction Information To process transactions, we collect information related to each transaction, such as the amount and the necessary identifying information, including the account numbers or email addresses of the parties involved.
Third-Party Information During the processing of credit card transactions, we collect verification information from our credit card authorization service provider (Cipas). Cipas verifies that users' credit card information.
Questionnaires, Surveys and Profile Data We may offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in the survey itself.
Aggregate Statistical Information We may collect aggregated statistical information for purposes of improving our service and your experience with iPayment. This data does not contain personally identifying information, such as name or email address.
Internal Uses We use data collected on our website in order to 1) provide our financial services, 2) provide customer service, and 3) improve our product. We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
Contacting iPayment Visitors We may contact website visitors about our products or conduct additional surveys. Only those visitors who have given their permission to participate may be contacted.
Disclosure to Third Parties We will not give third parties individually identifiable information about users except for the limited purposes described below. In accordance with the Terms of Use of the iPayment service, whenever it is necessary or appropriate to comply with the law or legal process, to protect our systems and customers, or to ensure the integrity and operation of our busines and systems. We are compelled to do so by order of a duly-empowered governmental authority. We have the express permission of the consumer, such as provided in the Terms of Use. We are required to disclose it in order to process transactions. We may share aggregated statistical data with our businesspartners or the general public. For example, we may tell the general public that 10% of our users live in Penang. When a user signs up for a co-branded version of iPayment through links on our co-branded partner's website, iPayment will share with the co-branded partner that user's name, email address and physical address.
Disclosure to Other iPayment Users We will NEVER release an individual's personal information without consent. If you are a registered iPayment user, you have consented to have your name, email address, date of sign-up, and whether you have confirmed (or not confirmed) an account at another financial institution only made available to anyone whom you have paid or who is attempting to pay you through iPayment, as described in the Terms of Use. However, your credit card number, bank account and routing number, and other financial information will NEVER be revealed to anyone whom you have paid or who has paid you through iPayment.
Internet Information We use IP addresses to analyze trends, administer the site and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Use of Cookies We use cookies when users log in to their iPayment account with their email address and password. These cookies allow us to remember a user who visits multiple pages in our site, so that the user doesn't need to re-enter the password multiple times. Once the user shuts down the browser, these cookies expire and no longer have any effect. We also use longer-lasting cookies to display users' email addresses, so that they don't have to retype the email address each time when logging in to an account. In addition, we use cookies to process our affiliate program; no personal information is shared with our affiliates. Usage of a cookie is in no way linked to any personally identifiable information while on our site.
Deactivation Users may terminate an account by sending a request to our customer support staff through the Contact Us section.
How Can Users Opt Out? You can cancel iPayment service by contacting our customer services at ipayment@lelong.com.my . In some circumstances, we will retain information that you have requested we remove in order to adhere to legal requirements, resolve disputes, troubleshoot problems, and enforce our Participation Agreement. Furthermore, some information is not completely removed from our databases because our systems are periodically backed-up.
Notification of Changes This policy may be revised over time as new features are added to the website. We will post those changes prominently so that you will always know what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check this site for information about revisions to our privacy policy.
Contacting the Web Site If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can email ipayment@lelong.com.my or call our number 603-77222820. iPayment is a service of Lelong.com.my. Our address : 2nd Floor, Bangunan Teo Cheow Seng, 78, Jalan 22/21, Damansara Jaya, 47400 , Selangor, Malaysia.
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