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CASH ON DELIVERY IN WANGSA MAJU
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Last Updated @ 2/19/2013 4:54:16 PM
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We currently accept bank transfers (Hong Leong Bank, RHB Bank, Maybank and Public Bank) and cash payment. For secured credit card payment, we only accept Paypal at this moment. However, we have to add 4% service charge on top of the total purchase. It is a service charge by Paypal and we earn no profit from that.
For courier services, we use Pos Laju Malaysia and GDEX. However, GDEX delivery charges will be slightly higher if compared with Pos Laju. For Pos Laju courier service within Peninsular Malaysia, we will charge RM10 courier fee for each tablet. For Sabah and Sarawak, we will charge RM13 and RM11 respectively.
Self Pick Up
Prior arrangement is required for self pick up. This service is only available in Wangsa Maju area and some LRT stations. Please contact us for more information.
How about courier insurance?
Courier insurance is optional. However, customers can choose to buy courier insurance before the delivery.
i-deseo warrants to the end-user customers that the products to be free of defects in materials and workmanship for a period of one year from the date of purchase. For software, our limited warranty applies only to a failure to execute programming instructions.
If the product should malfunction, it must be returned to the factory for evaluation. However, the shipping cost shall be borne by the end-user customer. Upon examination by the factory, if the product is found to be defective it will be repaired or replaced at no charge.The return shipping cost to the end-user customer will be borne by the manufacturer.
The OEM warranty does not apply to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits, improper repair, or unauthorised modification.
This warranty is VOID if the product shows evidence of having been tampered with or shows evidence of being damaged as a result of excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating conditions outside of our control. Components which wear are not warranted, including but not limited to accessories etc.