K9000+ Thin Slide TV mobile phone

Inspecting & Shipping: 

All items and accessories would be double tested before shipment. To be guaranteed in brand new condition and work perfectly...
All items will be shipped within specified processing time, following receipt of payment (except Saturday and holiday).

By defaulty the order would be shipped via EMS, which may take 5-8 days for delivery. ( We will not be responsible with unexpected delay like custom`s process, weather condition etc...).
If buyer request faster express such as DHL, UPS (2-5 days) pls contact us for addtional cost, upon on agreement with buyer we will modify order amount with additional value for your paying.....Based on a long-term cooperation with courier agent, we are able to offer you best shipping service at low cost...

We will list the tracking number after delivery, You can then visit the corresponding carrier`s website for online tracking information. 

you can check the tracking number in this link:EMS = http://www.ems.com.cn/english-main.jsp

Custom: 

The order will be delared as gift or lower value to eliminate&minimize the your custom`s tax, and easy the custom proceeding.

HOWEVER - In certain countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

The rules are different in every country. Unfortunately there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country.

Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out that information before you order.
If you find out information about the import tax situation in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. we are more than happy to follow your instructions.

Receiving your item: 

When you receive your item in the mail, pls inspect it right away to make sure it matches the description in the  listing.
If something is unsatisfactory, please contact us to solve the problem. Most times it is siply a misunderstanding that we will be happy to correct.
If you are happy with the item, please help to leave us positive feedback, thanks for your supporting.

Guarantee: 

If this item is defective upon receipt, customer has up to 7 working days from date of receipt for exchange of a new one. (buyer should include all original items undamaged in re-saleable condition, thanks).
We offer free repairing service within 1 year of purchase. For the first 3 months of purchase, we will pay one way shipping cost (from China to your location). After 3 months of purchase, the buyer need to pay 2 ways of shipping cost.

Service:

Pls feel free to contact us by message so we can follow up. 
If you have any queries or support needed from us, we will response within 18 hours business time.