TERMS AND CONDITIONS:
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Last Updated @ 2/22/2017 12:01:17 PM
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1) Automatic bank system payment account number is available through Maybank and CIMB Bank upon checkout.
2) Payment using Public Bank and RHB Bank account number is available upon request only. Please SMS/PM us to enquire should you wish to make payment.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under copyright laws, and is the property of De Robes. The collective work includes works that are licensed to De Robes. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with De Robes or purchasing De Robes products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with De Robes or to purchase De Robes products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by De Robes. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Limitation of liability
De Robes shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if De Robes has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
While De Robes strives to provide accurate product and pricing information, pricing or typographical errors may occur. De Robes cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, De Robes shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is priced incorrectly, De Robes may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by De Robes without notice at any time, for any reason. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.
Use of site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a De Robes or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
In an attempt to provide increased value to our visitors, De Robes may link to sites operated by third parties. However, even if the third party is affiliated with De Robes, De Robes has no control over these linked sites, all of which have separate privacy and data collection practices, independent of De Robes. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, De Robes seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Pricing of products sold by De Robes is based upon figures calculated in Malaysian Ringgit (MYR). The price displayed on an individual product page, is the current price you are liable to pay to De Robes, excluding shipping.
Please read our Warranty and Return Policy carefully. You are recommended to contact our Customer Service before returning the products
FAQ About Return Policy:
If for any reason you are not satisfied with our products (e.g you accept the wrong or defective items), you may ask for exchange or refund. Please report the problem to our Customer Service within 24 hours after receiving the package, you might be suggested to send the photo of the item you received as well.
Once we have confirmed your return, please send the item(s) to us with our ORIGINAL TAG, UNDAMAGED and UN-WORN within 3 days in the SAME CONDITION as it was sent to you.
After we receive your package, we would examine if the items and immediately EXCHANGE to non-detective / correct products for you, or CREDIT the payment amount to your account with immediate use. In this case we will send the items for free.
If there is no detective or the procuct is correct, we will send back the item(s) to you. In this case buyers are required to bear items returning shipping cost.
There is no claims on used goods.
Orders that are returned to us due to unclaimed, incomplete or incorrect address provided will not be returned to the customer and will only be resent at the customers expense. Additionally, orders that are abandoned by your local post office or customs, for whatever reason, will not be returned to the customer and will only be resent at the customers expense.
De Robes offers partial or full refund on most items within 3 days of receiving your goods. You may contact our Customer Service for this matter.
3. Full Refunds
We offer full refund on any item(s) that are found to be faulty or damaged due to our fault. Damage caused because of the fault of the third party or customer fault could not apply for any refund.
4. Partial Refunds
We also offer partial refund on returned item(s) which have some original parts missing. In such a case, the customer can only get partial refund.
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