PLEASE TAKE NOTE THIS IS A PRE-ORDER PRODUCT
1) THIS HELPS KEEP OUR PRICE LOW
2) YOU WILL NORMALLY RECEIVE YOUR ORDER IN 10-14 WORKING DAYS
Last Updated @ 1/17/2017 8:08:53 PM
Buy with confidence
|pt****||178322988||1/18/2017 5:06:00 PM||Smooth transaction.|
|so****||182020207||12/14/2016 8:49:00 PM||No news of my order . Item was paid|
|nn****||182020207||9/14/2016 3:11:00 PM||Good communication from this seller. Goods received in good working order. Shipment take a bit longer than I anticipated, and the tracking provided (Postlaju?) can not be used to track parcel.|
|Ab****||178286608||7/29/2016 6:42:00 PM||Thank you|
Questions & Comments
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Buyers can pay via NetPay using online banking.
Cash deposit account as below:
KAT ECOM ENTERPRISE
YAN YUET WAH
RHB Bank 112273 50002715
YAN YUET WAH
For CASH DEPOSIT, buyer need to send us a copy of bank in slip
via our email (firstname.lastname@example.org) or whatsapp (014-337 6812).
Cut Off Time : 12PM
Postage Charged applied
Post using Post Laju / Airpak express / CityLink
Buyer bare the risk of the postage
Sale/Buy Now Order
For in store item, all will be assumed to be shipped out within 48hours (not included Saturday, Sunday Public Holiday) by Poslaju National Courier once confirmed payment has been received. We will shipped out all products by daily from Monday - Friday.
Buyers will receive our Payment Confirmation email or SMS and the items will be shipped out within 48hours working days. Buyers will be updated with a tracking number once the items have been shipped out.
For Pre-Order item, all item will be ready within 14 working days after payment done, please read the product description terms and condition clearly and agreed the delivery time frame before make payment.
Total Delivery Time = Processing Time + Shipping Time
*Processing day is 2-7 working days and our delivery 4-7 working days. Not include Saturday/Sunday and Public holiday. You will get your tracking number once your item ship out.
TRACKING NUMBERPlease take note the tracking number only can be trace when the item reach Malaysia. Since still oversea, our system haven't detected and updated yet. So please trace the tracking number after few days when you get the tracking number.
1. Goods sold are not returnable and refundable.
2. All shipping and handling fees are not refundable.
3. Redelivery fee/ shipping fee are bear by buyers.
4. We will not resposibility or liable to the loss/damage cause by delivered (Pos).Please do not sign and do report from Pos Office if you found that is damage/ loss on the items.
Please take note that warranty does not cover:
- Damages to item done deliberately or improper handling of it.
- Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God. Modifying, repairing the product without written consent.
- If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
- Please keep the packaging well and return the goods as a whole.
- We offer 7 days return period, with buyer paying the return postage.
- we will not be responsible if your shipment is lost or damaged during the return transit. However customer may claim the compensation for the relevant delivery company.
- Once we have checked and confirm the goods/products, customer will received their refund or replacement within 14 business days after the confirmation.
Policy on Out-of-Stock Items
- All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
- In this case we will contact you and we may ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
- The product was already out of stock when you made the order.
- In this case we will ship all products in the order only when the new stock for the out of stock product arrives However, in some situations we might ship the products that are available first.
- Scenario 1:
- Please contact us for investigation before you return the item to us.