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We accept online payment, cash deposit and cheaque deposit. Due to we are selling our item to whole Malaysia, no COD at the moment. All payment can be made to our bank account.
For any enquiry, please email us at firstname.lastname@example.org
Delivery within Malaysia by Courier Express Pos Laju
- All items received within 7 days with manufacturing defects will be exchanged 1 to 1 with other available stocks of the same product. We will claim warranty from distributor if products with manufacturing defects returned after 7 working day period.
- We are not liable to all shipment cost of products returned. We are not liable to any shipment lost/ damaged during shipping by normal postage.
- If multiple products are purchased at our store, we will charge shipment fees according to combined weight/ volumetric of all items purchased.
- We are not liable for any damages to customer equipments or injuries caused directly/ indirectly by misuse or manufacturing defects of product(s) purchased from us. All lawsuits and disputes shall be directed to the respective product manufacturer(s).
- We assume that you already agreed to all terms and conditions stated above once you have made your purchase(s) from us via our Lelong Store.
- All products purchased from AnnieWan Mall are covered by warranty of its respective distributors/ manufacturers/ suppliers. AnnieWan Mall. Warranty policy is in accordance with policies, terms and conditions set forth on the respective brand distributors, manufacturers suppliers.
- Warranty starts from the date item(s) purchased is received by customer (delivered date as stated in the courier service tracking).
- Customers are required to produce the following in order to claim warranty:
- Original Receipt with our Company official chop or invoice sent out to your email by AnnieWan Mall.
- Warranty card by the product(s) distributor (if any)
- Complete Package of product(s) with all of its original content in good condition
- All products sold here at Lelong.com have 7-days-return-policy. Customers may exchange purchased goods with any available product(s) of the same price or higher (with payment top up) with 10% restocking fees + Shipping cost will be levied on agreed exchange(s) - with exception of wrong item(s) shipped. Product(s) received by customers with manufacturing defects are entitled to 1 to 1 exchange of the same product within 7 days of the delivered date (as stated in courier service tracking). Limited warranty by supplier/ manufacturer is claimable after the 7 day return period.
- AnnieWan Mall is not liable for any shipment costs or shipment lost/ damage during return shipment.
- For product(s) wrongly shipped, AnnieWan Mall will compensate return shipment cost in the form of discount voucher issued by and can be used to shop at , AnnieWan Mall online store.
- Full refund is payable to customer if product(s) of exchange is out of stock. Customer is also allowed to choose other available product(s) of the same price or higher if exchange product(s) is out of stock.
- AnnieWan Mall is not liable for any damages to customer equipments or injuries caused directly/ indirectly by misuse or manufacturing defects of product(s) purchased from AnnieWan Mall. All lawsuits and disputes shall be directed to the respective product manufacturer.
- This warranty policy is correct for all purchases made from within Malaysia and Singapore. AnnieWan Mall is not liable for exchange or refund of international purchases.