If customer direct bank in or bank transfer, please refer below our Jayacom Bank Accout:
JAYACOM INFORMATION SDN BHD
MAYBANK BANK = 514084260504
PUBLIC BANK = 3146488324
ALLIANCE BANK = 40550010136022
After payment please send us bank slip details to email@example.com or firstname.lastname@example.org
and provide correct deliver details, if have any question please contact us, thank you...
GDex (West Malaysia)
When will my order arrive? Under normal circumstances, you get to receive your order within 5 - 7 business days from the day you place your order and make payment.
For offline bank transfer, please allow additional 3 business days.
GDex offers the coverage of whole Msia, including both West Msia and East Msia. Shipping price is calculated based on weight
Maximum liability for loss or damage will be RM 200 and they have insurance coverage optional. The charge for insurance coverage will be 1% of total value.
You may track your delivered goods by inputting your consignment number on the link below
Terms and Conditions
ONE-to-ONE Exchange of Products within 30 Days
Only certain products with a manufacturer's defect are entitled to a ONE-to-one exchange (subject to availability of stock) if:
a. The product has an actual 'Manufacturer's Defect'
b. The packaging and all its original content (including any software and manuals) is complete, in good and re-sellable condition
c. The product is accompanied with original receipt
d. Customer needs to email us within 7 days of the date of Invoice
*Please note that certain products such as: Projectors, Monitors, Software, Ipods, Notebooks, Printers and Consumables (eg Ink Cartrdiges or Toners) are not available for a One-to-One exchange and must be sent to the manufacturers' service centre for any warranty service.
For exchange or warranty purposes, customer needs to email to email@example.com and firstname.lastname@example.org include the following details in the email – Order No, Invoice No, Contact No, Product to exchange, Faulty Reason, Photo.
Kindly email us first before shipping anything back to us, so that we can provide you with complete return instructions.
All sales are considered final, no refund will be entitled.
JAYACOM INFORMATION warranty policy is in accordance with the terms and conditions of its respective suppliers.
JAYACOM INFORMATION will provide 1st year warranty(depend the product) service for delivery to (and from) the manaufacturer’s Service Centre.
All products with warranty period over one year can be sent by JAYACOM INFORMATION to (and from) the manufacturer’s Service Centre at the customer’s expense after 1st year from date of purchase.
All courier charges for sending and returning product for exchange or warranty purposes from customer will be borne by customer except if we send the wrong or defective product to you. In the event if the defective items are sent in after 1st year of warranty period, sending back the repaired item to customer will be at customer's expense.
However, customer in Klang Valley can also opt to walk-in to any of our outlets to request for exchange or warranty services. By visiting our outlets direct, it will be faster and easier as our technicians can test the product on the spot. Our outlets are located at -
Warranty Department contact number : +603-21450068
G22, G23 and G24, Ground Floor, Plaza Imbi, No28, Jalan Imbi, 55100 Kuala Lumpur, Malaysia
Tel : +603-2145 3558, +603-21459722
Fax : +603-2145 3672
3-IT-27, 3rd Floor, Plaza Low yat, Off Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
Tel : +603-2141 6299
Fax : +603-2145 9299
3-IT-28, 3rd Floor, Plaza Low Yat, Off Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
1-05, First Floor, Digital Mall, No2, Jalan 14/20, Sections 14, 46100 Petaling Jaya, Malaysia
Tel : +603-7956 6888
Fax : +603-7955 7988
LOT:1-02A, WANGSA WALK MALL, WANGSA AVENUE,NO.9, JALAN WANGSA PERDANA 1, BANDAR WANGSA MAJU, 53300 KUALA LUMPUR
Tel : +603-4142 0907
Fax: +603-4131 1109
LOT 3-01 TO 3-05, 3RD FLOOR, PLAZA ALAM SENTRAL, JALAN MAJLIS, SEKSYEN 14, 40000, SHAH ALAM, SELANGOR D.E
TEL : +603-5510 1928
FAX : +603-5510 2098
LOT G41, GROUND FLOOR, ALAMANDA PUTRAJAYA SHOPPING CENTRE, JALAN ALAMANDA, PRECINCT 1, 62000 PUTRAJAYA, WILAYAH PERSEKUTUAN, MALAYSIA.
TEL: +603-8881 0882
FAX: +603-8861 8208
L2-10, SECOND FLOOR IOI CITY MALL, LEBUHRAYA LEMBAH KELANG SELATAN, IOI RESORT CITY, 62502, PUTRAJAYA, MALAYSIA
TEL: +603-8959 7380
FAX: +603-8957 7380
L3-79A, LEVEL 3 DANGA CITY MALL, JALAN TUN ABDUL RAZAK, 80000 JOHOR BAHRU
TEL : +607-223 1193
FAX : +607-223 1198
LOT:170-04-12, PLAZA GURNEY, PERSIARAN GURNEY, 10250 PENANG.
LOT L3-40 and L3-41, LEVEL 3 KOMTAR, JALAN PULAU PINANG, 10000 PENANG, MALAYSIA.
AEON BANDARAYA MELAKA SHOPPING CENTRE
LOT S41, SECOND FLOOR, NO.2 JALAN LEGENDA, TAMAN LEGENDA, 75400 MELAKA, MALAYSIA
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Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.