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Terms and Conditions


Policy

MANUFACTURER RULES and CLAIM REGULATION

1. Manufactured defect product only is entitled for claim within one (1) month from purchasing date and the original copy of the Tax Invoice receipt must be submitted.

2. Any damaged product caused by human errors (over-tension, racquets clashing, abusive usage, wear and tear, heat exposure, etc) are not entitled for claim.

3. New accessory product that seal is broken is not entitled for claim, not exchangeable and not refundable.

4. Manufacturer claim will take about 1 - 3 months.

5. Buyer agreed to bear all the handling and shipping fees incurred during the product claim process.

6. Decision made by manufacturer is final.




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