If you recevied a DOA item, take a CLEAR picture of the item (in the original packaging) and email us at firstname.lastname@example.org within 24 hours. Refund will be made within 24 hours, refund excluded postage.
**Please note plants pictures shown are of submerged growth in aquarium, plants that we send could be submerged or emmersed depending upon variety and appearance may vary accordingly.
How do I care for newly received plants?
It is always a good practice to quarantine any newly received plants. It is recommended that you isolate the plants in a separate aquarium/bucket and float them to inspect for any snails/pests which you do not want to introduce into your aquarium.