Dead on Arrived Policy
*We do provide DOA guarantee for all the livestock we shipped.
*Any casualties claim must be made within 24 hours upon shrimps received.
*A clear picture showing the quantity of the casualties is needed BEFORE unpack the breathing bag.
*We will not liable to any casualties claim if not picture are presented or excess 24 hours.
*We provide 100% refund for the casualties. (excluded postage)
*Buyer need to top up the postage if resend are required.