Buyer have to responsible to track their item with Poslaju / GDEX courier, we will not hold any responsible if the parcel return back to us, BUYER have to pay another shipping charges in order to resend back the item.
Free gift is giving away on first comes first served basis. While stock last.
We reserved the right to change the gift without any furthur notification to the customers.
Incase of miss out (althougth it is rarely happen), we will only replace the free gift on your next order only. You agree this when you placing order. TQ
Prior to any return, please email us at firstname.lastname@example.org first for approval, return address and return procedure.
1. All items will check before send out.
2. If you encounter any problems in one of your purchased products from us or you couldnt find the answer to your problem in our page, dont worry. We offer the best support possible! Just contact us through email (email@example.com), pm or wassap 0135698072 and well get back to you right away.
3. Our ultimate goal is to retain a highest positive feedback rating as we could.
Insurance / Covering for Item Lost / Damage:
We will not bear or responsible if item lost / undeliver / damage caused by the carrier company.
Please note that maximum compensate from courier service for Lost / Damage item during delivery is RM100. If your item value is higher than RM100, we sugguest buyer to contact us for additional Insurance cover. Otherwise, we will not able to full cover you.
Buyer should immediately report to us and respective courier company during receving in damage. At the same time report to respective courier and taking some picture as advidence. Buyer need to follow any request require by respective courier in order to get successful claim. We will cooperate with the courier in the claim process as well.
Courier Company Careline:
GDEX 03-7787 2222 / 03-7787 6677
You are agreed with the terms and conditions stated when you placing the order.