- Castle IT - Buy Computers, Computer Parts, Notebooks, Malaysia's BEST Discount Computer Store
Delivery

 

List of Courier Services

 

 

Shipping and Processing: Orders placed are typically processed and shipped within 24-business hour, except for weekend and public holidays. Once an order has processed, delivery time normally would takes 1-working day to reach within West Malaysia and 4-7 working days (POS Malaysia) / 1-2 working days (POSLAJU) to reach East Malaysia. After your order has been processed and shipped, you will receive a shipping confirmation and status update that contains the tracking details.

Weight Samples

Light items (below 1KG) - Processor, Memory RAM, Flash Drive, Software, Mouse, and etc.

Heavy items (above 1.5KG) - Power Supply, Monitor, CPU Case, Motherboard, Printer, and etc.

Peninsular (West Malaysia)

- All shipment will be deliver by POSLaju / GDExpress. (ETA 1-working day)

- Shipment to Free Trade Zone will be deliver by POSLaju (ETA 1 to 2-working day)

Sarawak / Sabah / Labuan (East Malaysia)

- Light shipment delivers by POSLaju (ETA 1 to 2-working day) as default shipping method, changing or upgrading to other couriers are required to top-up for extra charges.

- Heavy shipment delivers by POS Malaysia (ETA 4 to 7-working day) as default shipping method, top-up is required for upgrading to fast shipping couriers such as POSLaju or GDEXpress.

NOTE: If you want other courier services, kindly remark on your order or notify us as early as posible, or else we may not be able to stop it once the shipment has left our warehouse. Top-up may be required for different courier services.

Fast Shipping: The default shipping method to East Malaysia is POS Malaysia. Customer who prefers fast shipment is required upgrade to POSLAJU, top-up fees may vary depends on the size/weight of the parcel and as well as the final location.

Shipping Details (required): Recipient name, address, contact number, and email address (for Warranty). Moreover, student or lecturer's ID number is also required for delivery to University/College or school.

Shiping Destination: We ship both nationwide and worldwide, ship rates may vary depends on the courier company.

Late Shipment: We do not guarantee transit times and shipping fees are non-refundable through us. However, the shipping methods listed below are guaranteed directly through the shipping carrier with certain exceptions such as weather delays, traffic delays, and failed delivery attempts. Please contact the courier directly if you think the shipment is delayed or being late.

Incomplete or Incorrect Address Submission: Please review your shipping address carefully when placing an order. Errors in the shipping address may cause delays in transit times or shipment returned. We will not resend the same order until it is returned to us by the courier and customer is require to bear the cost for resending shipment.

 


 

 

Shipment Rate Estimation        
Location First RM Subsequently, every 500gram (RM) Remark
Peninsular Malaysia 500gram 6 1.2


Gdexpress (Default)

Poslaju (Below 0.9kg)

Sabah/Labuan 500gram 9 2.2

Poslaju (Below 1.5kg)
Pos standard (1.6kg+)

Sarawak 500gram 9 2.2

Poslaju (Below 1.5kg)

Pos standard (1.6kg+)

International - - - Please Ask

 





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