- KOOL PC IT ONLINE STORE
Terms and Conditions

Please Go Through and Read This Carefully; It Contains Very Important Information About Your Rights And Obligations, As Well As Limitations And Exclusions That May Apply To You on Behalf Of This Purchase.

 

*Goods Sold / Paid / Delivered / Not Compatible Are Not Refundable, Returnable And Exchangeable. We are not responsible for the compatibility of the items. Please consult with us if you have Compatibility Issue before we shipped out your order.

 

*Deposit For Advance / Pre Order Is Not Refundable. Transportation / Courier Of Goods / Orders And All Cost Will Be Borne By Purchaser.

 

*Buyer / Purchaser Bear The Risk For Postage / Courier Orders. Mishandling, Damaged or Missing Parcels / Orders Are To Be Claimed With Respective Courier Company According To Their Term And Condition.

 

*Your shipping charges set by us does not include Insurance.

 

*Please Keep Any Purchase Receipt For Warranty Purposes. KOOL PC Holds The Right To Reject Any Claim Without The Presence Of Purchase Receipt.

 

*Warranty On All Products Sold Is Considered Null And Void Under Any One Of The Following Conditions:

1) Warranty Claim Do Not Come With COPY Proof Of Purchase/Receipt.

2) Warranty Seal/Sticker Is Tear, Broken Or Tempered.

3) Misuse, Mishandling, Natural Disaster Or Unauthorized Disassembly.

4) Burn Mark Or Any Physical Defect/Damage Caused By End User Or During Deliver / Postage / Courier.

5) Modification, Personal Repair Or Excessive Over Clocking Resulting Malfunction.

 

*Every product you purchased from KOOL PC is backed first by the product manufacturer’s or supplier’s warranty. We are not responsible for the compatibility of the items.


Policy

1) Every product you purchased from KOOL PC is backed first by the product manufacturer’s or supplier’s warranty. We are not responsible for the compatibility of the items.

 

2) Please email us or PM your information such as Your NAME, Contact Number, Full address included any reasonable detail the way in which it is alleged that the goods is damaged or defective.

 

3) Your repair / exchange may not be processed if KOOL PC do not have your information.

 

4) Warranty will be void and delivered back to you if we find that goods have:

a) Warranty Claim Do Not Come With Original Proof Of Purchase/Receipt.

b) Warranty Seal/Sticker Is Tear, Broken Or Tempered.

c) Misuse, Mishandling, Natural Disaster or Unauthorized Disassembly.

d) Burn Mark Or Any Physical Defect/Damage Caused By End User Or During Deliver / Postage / Courier.

e) Modification, Personal Repair or Excessive Over Clocking Resulting Malfunction.

 

5) You are responsible for any costs associated with shipping your product to KOOL PC.

 

* We will charge an amount of Service Fee and Courier Fee for every RMA / Warranty Submitted or Send In. Kindly inquire us on the fee's or charges applied.




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