We are practising this since the day one we are in business.
There is no customer always right to us, we only believe fair deal, you respect our terms conditions we will value you as our precious customer.
BOILERPLATE NOT SO FINE PRINT:
We do not accept responsibility for our own stupid errors and typos, if you feel is not real then it is our mistake. Please read listings carefully and, if you see something that is too good to be true, its probably it is not. Please let us know and we will correct the listing, thank you very much. :)
Talk to us if you have not receive the parcel on time as mentioned in sales terms or agreed delivery time frame. If the product received is not in good condition please let us know. You face the problems, we like to help you to solve it as we taking our own pride with the products we are selling. If you choose to leave us a bad feedback before communicate with us which means we have not done anything to solve the problems thus it means you as customer chooses to cease our trading relationship immediately, we will respect your choice, do not expecting any further message from us in future related with your problems.
Products description and photos may be not accurately represent the product throughout product life cycle. Manufacturers reserved their right to altered their product design without needs to inform their distributors, dealers and customers. Do your research first before commit to deal, no return, exchange or refund allowed. If you have doubt, please write in to respective manufacturer to raise your questions.
We are part of the Green community whom working great effort to make ourself less harmful to our earth - Gaia.
We 100% sure our product is genuine locally sourced product from distributor. We do not supply dumping product from other countries which is against our store policy.
Most of the products sold from us are RoHS compliance, lead free, Green product, tree hugger (no receipt given out), minimum packaging.
We always encourage customer donate out their unwanted product to charity or send their used battery back to us for recycling, contact us for details.
Goods sold no refund, no exchange or return as non of the manufacturers or distributors in Malaysia do provide return policy. Please do your study thoroughly, all informations available in our listing as accurate as the time listed up. Manufacturer official website information is always final and judged unless there are certain info not updated yet. Talk to us if you need to clear the air about your doubt.
100% AUTHENTICITY GUARANTEE:
We guarantee that all the items we carry are authentic and brand new. If in any doubt, please send the purchased item to that respective brands boutique in your country to verify. For authenticity claims, please provide an official letter from the brand that states that any item purchased from Davis Online Store is not authentic. This letter has to be provided before we proceed with an exchange or refund.