Always NO CHARGES for any type of payment*
You can pay your order in any form you wish, there are NO HIDDEN charges even you pay with credit card in Netpay.
NO DELAY shipping for credit card payment
Delivery policy applicable to all type of payment. Shipping period of credit card payment will not delayed deliberately
We will inform by system automatically about your payment once you paid by Netpay or you have updated the order status. You can set ones mind at rest and wait for your ordered items
You also can direct bank in to our account without go through NetPay
Our Banking Details:
You may make payment to:
MOHD KHAIRUL BIN SUHAIMI (CEO eShopStore)
Send us the physical payment proof and shipping info to firstname.lastname@example.org OR Whastapp to this number (011-40249400)
Kindly inform us and update your order status once you have made payment and which account you are using.
BUY WITH CONFIDENCE
If you made a purchase at Lelong from a BPP qualified seller and did not receive your item, please try to contact the seller to resolve the matter. Often it is just a miscommunication or misunderstanding problem.
Allow enough time to receive the item - usually 7-14 days. Keep in mind that the seller needs time to receive and confirm payment and ship out the item. If it is still unresolved, follow the steps below to make a BPP claim.
To process a claim, you need to submit the following documents no later than 60 days from date of when a claim file is opened:
Lelong reserves the right to make a final decision at our sole discretion on any claim and make changes to this policy from time to time as it deems fit.
* Lelong.my reserves the right to modify or make amendments (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice.
The following purchases are not covered: