- EvaChem
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Accepting payments through NetPay
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Terms and Conditions

Terms & Conditions 

Returns & Refund Policy 

1. Returns can only be requested if 

a) Item is leaking upon arrival 

b) Item is broken 

2. For the following cases in a) & b), we will offer a full refund or a replacement of the items mentioned. 

3. Orders that have been sent out but failed to be delivered to customer, we will refund the order amount (Excluding the postage amount). Kindly understand that the courier will still charge us for the postage fees, even if it is a failed delivery. 

Privacy Policy 

1. We will not disclose any information that you have submitted to us to any parties, without prior consent from the customer. 


Policy

Returns & Refund Policy 

1. Returns can only be requested if 

a) Item is leaking upon arrival 

b) Item is broken 

2. For the following cases in a) & b), we will offer a full refund or a replacement of the items mentioned. 

3. Orders that have been sent out but failed to be delivered to customer, we will refund the order amount (Excluding the postage amount). Kindly understand that the courier will still charge us for the postage fees, even if it is a failed delivery.  




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