Customer satisfaction is our utmost tasks,
Therefore if you are not satisfy with your purchase,
Please direct contact our aftersales agent,
Whatsapp: +601139674717 [PZ] to resolve problems faced!
1) All man-made defects are not under 1-1 exchange scheme.
2) Return product must NEW with ORIGINAL Packing
For Damage or missing item during delivery
1.1) DO NOT SIGN on damage parcel which have or You think been Damge or Open
1.2) Write down the condition of the parcel
1.3) Ask the courier staff to sign on the slip indicate the parcel have damage mark with HIS/HER name + IC or other relevant information.
DIY Part and Component
1.1) We dont provide technician support on DIY Componet
1.2) Please ensure proper test are perform before assume the product is defective and return to us
1.3) If we found out that its non defective part
1.3.1) RM10/item Testing Fee
1.3.2) Postage Fee RM10
Failure to follow the term and condition are not eligible for our worry free 7days exchange guaranteed scheme.
1.1) Cancellation due to out of stock
1.1.1) Full refund will be transfer to your bank account with in 1-2 working day.
1.2) Cancellation by customer or preorder item
1.2.1) Total payment will deduct 8% ; Listing fee (4%) + Netpay fee (4%)
1.2.2) For example RM108 / 1.08 = RM100 will be refunded.
23/2/2017 Admin PZ
Worry free purchase with us with
7 Days 1-1 Exchange Guaranteed for manufacturing defect ONLY
& We will cover two way postage.
All Product sold are not Returnable and Exchangeable exclude manufacturing defect.
25/7/2017 Admin PZ