Buyer is required to complete their transaction / payment within 3 working days. Failing so may cause the item being released without reserved.
If a product is out of stock, buyer can change it with other products or ask for a FULL REFUND.
If you are NOT using NetPay, kindly updates the proof of payment (online payment / bank in slip) in LELONG SYSTEM once payment is done OR email us at firstname.lastname@example.org by indicating your ORDER ID, NAME and PHONE NUMBER to proceed with the delivery. You may also FAX to 03-2857 1081. Kindly note that payment by cheque will takes additional 2 - 3 working days for clearance in order for us to send out the goods.
Every purchase made from us will be issued with our company's TAX INVOICEfor your accounting and recording purposes. If you wish to claim input tax, kindly put remark and provide us your company's detail.
Bank account registered under ONE VOICE SOLUTIONS SDN. BHD.