Please read the following Terms Conditions before using this website. Your use of the Justbuy.com.my website constitutes your agreement to following rules. We are reserves the right to change, modify, alter or update these Terms at any time with or without notice. All changes will be effective immediately upon their implementation and user must agree that by continued access.
- The Justbuy website, logo, design, text and graphics is protected by copyright, trademarks and other laws. It may not be used in any way without prior, written permission from Justbuy.
- Ensure that your personal information is updated from time to time.
- Responsible for all activities that occur under your user account.
- Immediately notify us if you become aware of any unauthorized use of your account or your login name or/and password has been compromised.
- May not transfer, assign or sell your account to any third party.
- Justbuy will not be liable for any damage or loss of any kind suffered by member as a result of any unauthorised use of your login name and password.
Taxes, Custom Duties
- Some countries may collect customs duties and levies during the custom clearance process of the products.
- Justbuy will not be responsible for any custom duties and levies imposed by the local customs.
- These additional charges had to be borne by the recipient.
- Please contact your local customs office for further details on the custom duties and levies as custom policies vary from country to country.
- If we mistakenly sent the goods, please return it to us within three days and the shipping costs shall be borne by you. If the goods are not received within three days, we will not entertain your request.
Product Information Orders
- The information on this site may contain typographical errors or inaccuracies and may not be complete or current. Such errors, inaccuracies or omissions may relate to product description, product picture, pricing and availability. In the event an error occurs, it will be corrected immediately. we are reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted).
- The Justbuy website may contain links to other sites. Justbuy.com.my is not responsible for the privacy practices of such sites and accepts no responsibility regarding the quality, nature and reliability of such sites.
Returns, Replacements and Refunds Policy
All purchases from Justbuy.com.my are entitled to a 5-Days Money Back Guarantee. If you are not satisfied with your purchase, unwanted goods, goods faulty, you can return us your item within the first 5 days following your receipt of item, and we will offer you refund. All shipping charges (both ways), handling and packaging costs will be charged to the buyer.
Goods should be returned in their original packaging complete with all accessories and documentation within 5 days from the good received date.
Please ensure that all returns are securely wrapped and packaged.
We recommend using a posting method that provides proof of delivery and can compensate for lost or damaged goods.
We cannot be held responsible for any units that have been damaged in transit.
If you wish to return goods which are not faulty, we will accept the return providing the goods are in a good clean condition in the original packaging and having not been used. These goods can be exchanged for other products, subject to the difference in costs being incurred.
Replacement or alternative items will be processed as promptly as possible, but please be aware that it may take up to 5 working days to issue the item. If an item is out of stock, it will then become a priority back order to be shipped once stock is available.
If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order.
Fully refund for credit card payment. Payment not via credit card will be charge 3% transaction fee for refund.
Please be aware that it may take up to 15 days for process your refund.
How to return an item
Please click here for our Online Returns Form filling it out for the product you want to return.
We'll notify you via e-mail of your refund once we've received and processed the returned item.
Once your returns is received and after received the shipping cost you paid, we will process your exchange/refund within 3-5 days.
In all instances, no matter what the reason for returns, replacements or refunds, the buyer must pay the shipping cost.