Terms and Conditions

  1. Good solds are not returnable.
  2. Price listed in our website is final and non-negotiable. However, for corporations we do have special rate subject to quantity purchase.
  3. Our sales team are not responsible for mis-selection of every item purchased by customer. Customer can consult them for advice but the final decision is on customer responsibility.
  4. Please make payment and upload proof of payment (for offline payment method) within 24 hours from the time of order, failing which we reserve the right to reject your order.
  5. If the item(s) customer purchased is not in stock, we will try to post it again on the next day. However, if the item is still not in stock on the 3rd day of the date of purchase, we will inform the customer and offer a replacement / refund subject to the customer agreement.


  1. All products sold by Direct are covered under warranty, subject to its respective terms and conditions as followed:

Invalidation of Warranty

  1. Warranty is invalidated if the defect is caused (with intention or no intention) by wear and tear, accident, misuse, abuse, neglect, rough handling or abuse.
  2. cosmetic damage (dent, crack, scratch and etc.).
  3. Corrosion, rusting or stains.
  4. If any part or parts of the unit are replaced with a part or parts not supplied or approved by us.

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