- NaviFUN, The Most Trusted Mobile Protection Partner!

Terms and Conditions

Product Orders

While we will use our best efforts to fulfill all orders. NaviFUN is operate 24hours a day, However shipping arrangement will only apply upon payment verification, and collection time will only available from Monday - Friday after 3pm, any purchase(s) during Saturday and Sunday, National Public Holiday will be arrange on the next working day.

 

The prices displayed on this Site are quoted in Ringgit Malaysia (RM) and are valid and effective only within the MALAYSIA, and such prices might include shipping and handling, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order.

 

While our goal is a 100% error-free Site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. NaviFUN reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

 

For further information about purchasing products from NaviFUN "lelong.my" or "lelong.com.my", please read our Product Return Policy carefully.


Policy

 

WARRANTY

1) NaviFUN will provides 1 year after sales service warranty as stated on official receipt for non distributor warranty item only.

 

1.1) Distributor or manufacturer will provide warranty(s) and take responsibility for their product during the warranty period. Distributor or manufacturer reserves the right for DISCOUNTINUE warranty policy if warranty seal broken or lost of warranty card and additional charges might applies for these faulty unit(s).


2) Warranty does not cover damage resulting from missed abuse, accident, rough handling, changed or repair by third party.

 

3) NaviFUN policy is strictly sold item(s) is not returnable.

 

4) No warranty for ANY F.O.C accessories.

 

IMPORTANT NOTES


OtterBox Limited Warranty

Otter Products, LLC and its affiliated companies worldwide ( ;€œOtterBox ;€ ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;) warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the ;€œWarranty Period ;€ ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ;). OtterBox does not warrant, and is not responsible for, any smart phone or other device made by anyone other than OtterBox. If a material or workmanship defect arises with regard to any OtterBox product, and a valid claim is received within the Warranty Period, OtterBox will (1) repair the OtterBox product using new or refurbished parts or (2) replace the OtterBox product with a new or refurbished OtterBox product. For our Clearly Protected line of products only, (1) we provide the above warranty for the life of the product, provided the Clearly Protected product is used on only one device and has not been removed from that device at any time, and (2) we provide a one-time replacement of the product for defective installation of the product by the customer (including air bubbles that don ;€™t go away within 24 hours of installation). For purposes of this limited warranty, ;€œrefurbished ;€ ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; ; means a product or part that has been substantially returned to its original specifications. In the event of a defect, these are your exclusive remedies.

Exclusions and Limitations

Except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, OtterBox expressly disclaims any and all other warranties express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose, and you specifically agree that OtterBox shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on any OtterBox product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the OtterBox product.

Warranty Claims Procedure

All returns and/or warranty claims must be directed to our authorized retail stores from which the customer purchased the OtterBox product. OtterBox will not take any returns and/or warranty claims if the product was purchased from the retail stores, except from those customers who purchased their OtterBox product directly from OtterBox.asia.

What proof of purchase or proof of warranty coverage is required?

We pride ourselves on providing top-quality protective solutions for your mobile technology and take quality seriously. We are constantly evolving our designs to ensure our products do the best job to safeguard your investment. When requesting a warranty replacement, we will require proof that the claim is valid. In this regard, we may ask you to, for example, send a photograph of your damaged case, return your product to us for warranty coverage verification, send a photograph of your receipt for the purchase of the product, or provide such other proof to allow us to determine the validity of warranty coverage on your claim. In addition, for our Clearly Protected line of products, we will always require at least that you to provide us with your purchase receipt as proof of purchase and a picture of the damage to the product, and we may require you to send your product in to us. For certain products, we may require in the product packaging, packaging insert, or other material delivered with the product that warranty coverage is contingent on registration of the product.

In addition to the above, you may be selected at random to participate in our process to improve quality for you and future customers. Otters working on quality control would greatly appreciate it if you could return your defective OtterBox product to us. If selected, enclosed with your replacement product you will find a pre-paid return envelope. Seal the defective OtterBox product in the envelope and put in an outgoing mailbox.

We feel we have the best warranty in the business and we want to provide unsurpassed customer service, but we ;€™ve seen cases where our generous warranty policy has been abused. The abuse of our warranty by a few means that we may have to inconvenience you on a valid warranty claim. TO PROTECT THE VAST MAJORITY OF OUR CUSTOMERS WHO MAKE HONEST AND APPROPRIATE CLAIMS ON OUR WARRANTY, WE RESERVE THE RIGHT TO PURSUE ACTION, UP TO AND INCLUDING LEGAL ACTION, AGAINST THE FEW WHO ABUSE OUR WARRANTY POLICY.

 






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