Item which is faulty, has manufacturing defect or wrongly described by us, we will happily organize an exchange (as store credits) for you or providing a replacement product.
** Please note that we do not offer refund in terms of cash.
Store credit can be used to make future purchases through our website.
If you consider an item flawed or faulty, you must notify us immediately upon receipt of your order. Please provide your Name, Order Number and Reason for Return.
Items must be returned within 7 days of receipt with the original packing slip and/or invoice.
Returned or exchanged products must be in the condition you received them, unworn, unwashed, or unused and in the original box or packaging. Any free gift, accessories and manuals supplied with the product must be returned.
We regret that we cannot be responsible for the loss or damage of the item sent back to us for exchange.
Please pack the item properly to ensure that it does not get damaged in transit and return your merchandise and insure it with a reliable courier company.
We reserve the rights to assess the condition and age of returned goods prior to offering an exchange or refund.
We will not accept the return of items from the following category under any circumstances: