- Ohhsome Distribution

AWESOME GADGET | BUY WITH CONFIDENT | CUSTOMER SERVICE GUARANTEE | FAST DELIVERY | AFTER SALES SERVICE

Categories
Type
SCAN ME
 We Accept
Accepting payments through NetPay
MayBank
CIMB
Public
RHB
Hong
Affin
Alliance
AmBank
Bank
Bank
Bank
Bank
CitiBank
HSBC
Visa
Master
OCBC
Standard
United
Al
 Notice Board

In conjunction of the Chinese New Year celebration, our delivery services may experience some delay. Any orders made after 12pm 3/2/2016 (Wednesday) will be fulfilled on 12/02/16 (Friday) after holiday. Our customer support section will also be closed during this period. Any enquiries submitted during the holidays will be replied only on 12th onward. Thank you for your kind understanding and we regret for any inconvenience caused. We hereby wish you a Happy Chinese New Year, Gong Xi Fa Cai!

 

Due to high volume traffic of overwhelming orders, please allow us 1 or 2 more working days to attend to your enquiries and orders, sorry for the inconvenience caused, truly appreciate for your patience and understanding.

Payment

MayBankCIMBPublicRHBHongAffin
AllianceAmBankBankBankBankBank
CitiBankHSBCVisaMasterOCBCStandard
UnitedAl


Netpay

You can pay your order in any form you wish, there are NO HIDDEN charges even you pay with credit card in Netpay.

 

Payment Acknowledge

We will inform by system automatically about your payment once you paid by Netpay or you have updated the order status. You can set ones mind at rest and wait for your ordered items

 

Direct Offline / Online Banking

You can also direct bank in to our account without go through NetPay.

Our Banking Details:

Name of Account: Ohhsome Distribution

Name of Bank: Maybank

Account No.: 5551-2651-3196

**Please email us your payment slip and order ID to enquiry@ohhsome-disty.com once payment made.

 

How does the Lelongs Buyer Protection Program work?

If you made a purchase at Lelong from a BPP qualified seller and did not receive your item, please try to contact the seller to resolve the matter. Often it is just a miscommunication or misunderstanding problem.

Allow enough time to receive the item - usually 7-14 days. Keep in mind that the seller needs time to receive and confirm payment and ship out the item. If it is still unresolved, follow the steps below to make a BPP claim.


To process a claim, you need to submit the following documents no later than 60 days from date of when a claim file is opened:

  1. The fully completed and personally signed Buyer Protection Program form.
  2. Police report must be filed. The backup copy of the police report ?photo copy or scan copy. (Compulsory)
  3. Emails communication / SMS with the seller.
  4. Any other information or documents reasonably required by Lelong.

 

Lelong reserves the right to make a final decision at our sole discretion on any claim and make changes to this policy from time to time as it deems fit.

* Lelong.my reserves the right to modify or make amendments (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice.

 

What are not covered by Lelongs Buyer Protection Program?

The following purchases are not covered:

  • Items that violate our prohibited or restricted items listed.
    Click here to view list.
  • Items that are posted under "For Sale" and "Iklan Ekspress".
  • Items listed or that should be listed in these categories:
    • Cars Transport
    • House Property
    • Job Freelances
    • Rental, To Let For Hire
    • Services
    • Ticket
    • Travel, Tours Hotel
  • Buyer makes the payment to the seller before the auction has ended or before seller confirmed the order even though there is a transaction record under Lelongs system.
  • Purchases where you have been compensated by a third party, such as PayPal, courier company etc.
  • Items that are returned or lost due to error in shipping address provided by you to our system, including being returned for undeliverable as address, refused or unclaimed.
  • Items paid for with cash or instant money transfer services such as Western Union or MoneyGram.
  • The excess amount above the listed price paid by the buyer is not covered.
  • Shipping / Postage / Handling Fees are not covered in BPP.
  • Transactions made through COD/COC (Cash On Delivery / Cash On Collection) method.
  • Non-physical purchases such as ebook, software, game points, online game tools etc.
  • Buyers?remorse
  • We do not cover for any claim against seller, if the seller unable to deliver products or services due to the following reason:
    • Flood
    • Fire
    • All Natural Disaster
    • Bankruptcy / Business Failure

* Lelong.my reserves the right to modify or make amendments (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice.






http://ohhsome.lelong.my
A Lelong Store managed by Ohhsome | Manage Store | About Lelong Stores
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