|New shipping rates effective 15 October 2016|
Last update: 22 Jun 2017
|3D Secure Compliance for Credit Card|
Last update: 09 Aug 2015
|Extra protection during shipping|
Last update: 14 Oct 2016
Last update: 03 Feb 2015
|Steps to place an order / Cara-cara membuat tempahan|
Last update: 11 Jun 2015
To offer cheaper shipping cost, we have set the general shipping rate to Parcel/Air Parcel. Rates for each product will be based on actual or volumetric weight (which ever is higher). Lead time is approximately 1 week for Peninsular and 1-2 weeks for Sabah/Sarawak. Please allow 1 working day after payment for packing. If you need the items urgently, kindly contact us first to clarify before placing your orders.
Kindly understand that courier companies are separate entities from our company. We do not have control over their handling and lead time in delivering the items. However, we will provide the tracking number so that customers are able to check the status of their parcels.
Any delay by shipping/courier companies is out of our control. Please use the tracking number provided and check with them.
We will choose the most suitable courier/postal service for your location in order to offer you reasonable shipping charges, particularly for big parcels. Kindly contact us for further clarifications before placing your order.
We WILL NOT ship out your order if payment is not received.
We will update our listing from time to time. Therefore customers are advised to read all the announcements, policy, terms and conditions etc before making purchases.