- Shaamt Online Store
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Accepting payments through NetPay
Accepting credit card payment through PayPal
Terms and Conditions


By placing an order with us, buyer agrees to be bound by the following Terms and Conditions:

  • All prices and charges listed on this website are in Malaysia Ringgit (MYR).
  • The products image shown may be slightly different from the actual color due to the computers resolution and the monitors quality.
  • Any delays of the delivery due to incorrect address, public holiday or the reasons caused by buyers are beyond our control.
  • All shipping fee will be borne by customer unless stated as "Free Shipping" in the product page.
  • We provide combined shipping. Combined shipping give buyers a shipping discount for ordering multiple items from our online store.
  • Buyer will have to pay for the shipping fee for sending back the item to us for warranty claim.
  • Prices, specifications and availability of products are subject to change without prior notice.
  • We will not be held responsible for any lost or damage of the item during delivery by courier service. However, buyer has the right to claim the losses from the courier company.
  • All items sold are not returnable or refundable. No cancellation will be entertained once payment received and processed.
  • Our working days are 6 days a week (Monday to Saturday).
  • We will try our best to reply to any of your enquiry as soon as possible. Our contact email is shaamt@gmail.com or Whatsapp to +6012 6399 301.

Policy

RETURN and REFUND POLICY

Buyers are entitled to return Products within 7 days from shipment date under but not limited to the following circumstances:

a) Manufacturing Defects
b) Wrong item Delivered

Provided that the buyer shall inform us and ship the Products back to us, all in their original packaging and with no harm.

Refund or replacement will not be applicable for the following situations:
a) Item incomplete
b) Original packaging missing
c) Any item that has been worn, or altered
d) Used items (for cosmetic and other personal items)

  • Delivery cost for returning item shall be borne by buyer. We shall bear the cost of sending the item back to the buyer if the buyer request for replacement.
  • We will only initiate the refund after we have received the product. This is to avoid misuse of the return policy by keeping the product but still received the refund from us.
  • We will not be held responsible if your shipment is lost during the return transit. We suggest you use a courier services which provide a tracking number.
  • Once we have received and confirmed the goods or products, you will received the refund within 5 working days after the confirmation.
  • Full refund is only on product cost excluding shipping cost.
  • Buyer is required to notify us before returning the products to us. Please contact us at shaamt@gmail.com or Whatsapp to +6012 6399 301.



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