Upon receipt of both your order and confirmation of payment, your goods are quickly packed ready for shipping within moments (or in some cases instantly) to be handed over to the courier company. The daily cut-off period is around 12pm. The courier company will then take 1-3 working days to deliver your goods to you.
Though it rarely ever happens but once in a blue moon, sometimes there could be a delay by the courier company. Don't panic, one of the many causes could be:-
1. Incorrect mailing address / handphone number.
2. Receipient not contactable / nobody around.
3. Courier company delay / technical error.
4. Unforseen circumstances.
In any case, simply let us know by giving your order details to us and we will help you look into the matter.
*some items do not ship to East Malaysia.