Business days: Monday-Friday (Excluding Public Holidays)
Courier Shipping: Usually it takes 1-3 business days for delivery after shipping.
All orders come with a tracking number. As soon as the tracking number is updated on lelong, the shipping information will be sent to your lelong registered email. Please let us know if it was not received. Usually the tracking information will take 1 working day to get posted on the system after shipping.
***Please be noted that remote area are not subjected to the above-mentioned delivery standard***
***We will not be responsible for parcel lost in transit***
All orders will be shipped within 2 business days upon receiving cleared payment.
***Please be noted that days quoted on lelong listing are business days***
***Please do not purchase if you require this urgently***
***Please do not purchase if you require the order to be delivered in a specific time***
***Please do not purchase if you require us to modify the sender's detail***
***Please do not purchase if you require specific instruction for postman or shipping company to follow during delivery***
***Please do not purchase if you require specific courier to deliver the order, no shipping company selection is allowed***
***Please do not purchase unless you agree to our shipping method and processing time***
Terms & Condition
All Sales Final !!!!!
Dear customer, please do not ask whether the item is available again. All item listed are available in ready stock.
Dear customer, please do not ask what is the total price again. Combine shipping is RM 2 per extra item ordered. The total will be calculated automatically and the order will be confirmed automatically too unless stated otherwise. Please kindly purchase from other sources if our total price is not the best. Thank you.
1. Is item available ?
Answer: All item listed are available in ready stock. TQ.
2. How long does it take to deliver ?
Answer: For shipping method and processing time. Kindly refer to the "Delivery" tab in the listing for further information.TQ.
3. Where is your location?
Answer: We are online based business. Unfortunately we do not have a physical retail location for meet-up or collection. TQ.
4. Is the price negotiable?
Answer: Price is not negotiable. TQ.
5. Do you provide COD service ?
Answer: Unfortunately we do not offer COD service currently. TQ.
6. Can we order by phone?
Answer: Unfortunately we do not take phone order currently as we can't do much unless we are in front of the computer. TQ.
7. How long does it take you to respond my emails or PM?
Answer: Usually we will respond to all emails or PM within 2 business day. If you did not receive response from us within this time frame. Kindly resend another email or check spam folder/junk folder as it might go in there. TQ.
8. How is combine shipping calculated?
Answer: System will pick up the listing with the most expensive shipping fee and add additional RM2 for extra item ordered unless stated otherwise at the bottom of the listing or not available.
All Sales Final!!!
Dear Customers, please be noted that all items does not come with warranty unless stated otherwise in each specific listing. However, we do guarantee all items will work on arrival.
All items will be checked before packing to ensure its in perfect working condition.
In case the item(s) is damaged, becomes faulty or any other issue found on arrival. Please kindly report to us within 1-2 days of receiving so we could resolve the issue promptly. We will assume the items received are in good condition without any issues if it was not reported within this period.
We have reduced the price deeply from the retail price and passed the warranty risk to the buyer.
Buyers will bear all risk and cost after 1-2 days of receiving.
Please do not purchase if you do not agree to this.
Note : The seller assumes all responsibility for listing this item. Please contact the seller to resolve any questions before or after purchasing the item. Currency is RM (Ringgit Malaysia) unless otherwise noted.