MOMO Spring Hooks

Please email or sms me before and after you have transferred money into my account stating your full name, address, contact number, amount and the item you paid for. This is to ensure delivery arrangement are done in time, efficiently and to minimize **frauds.

If you are using maybank2u, please key in ftzone.racing@gmail.com in the e-mail box.

We accept credit card payment in our showroom.

Only pay to the following banking accounts.

1. Raymond Wong - Maybank 157166911282
2. Raymond Wong - Public Bank 6063183628
3. Ftzone Racing - HSBC 373007905101 (Current Account)
4. ftzone.racing@gmail.com (Paypal E-Mail address) additional 2.5% charge to your total applies.

**If you have receive payment instructions other than from my e-mail ftzone.racing@gmail.com or sales@ftzoneracing.com or my mobile number (0164786000), please do check with me before making payment. This is to minimize potential frauds.

• Pos Laju (To All Locations) or GDex (Major Cities in Peninsular Malaysia)
• I will choose the best & most cost effective shipping method available if without your special request.
• Please allow 2-5 working days for delivery after your full payment is verified.
• If you did not receive your items after 7 days please inform me immediately. 
• Please do not accept the parcel which is tampered. In the event of loss or damage during transit, I will file a claim with the courier or insurance company. Claims will be referred to the agreement of the courier company and or insurance company. Depending on parcel if insured.
• Risk of loss or damage of goods are passed on to buyers as soon as goods are sent to the courier office or loaded on their transport. Seller is not responsible for any loss or damage of goods during transit/shipment by the courier company. If your item is insured, we will help you to file a claim with the corresponding courier or insurance company.
• Seller is not held responsible for mistakes made by buyers/bidder if they provide wrong or incomplete mailing address, contact information & etc.
• Fragile items will have slightly higher handling fee (max. charge RM5 per item) as this is to ensure your package is safe for transportation. 
• No Cash On Delivery or Cash On Collection if no prior arrangement and approval. Time & effort wasting to meet up is not our priority. The idea of shopping online is for convenience & cost effective.
• We will always welcome you to visit our showroom. However, in no situation we are obligated to offer you prices lower than advertised in lelong or our related websites should you buy at FTZONE RACING E-STORE kiosk directly.
• Please do not ask for lelong price when you are at our showroom. We will not entertain to such price negotiation. Please buy @ lelong and pay via online should you want to enjoy such pricing. Thank you.

click on the courier service provider logo to track your shipment. subjected to the availablity of the courier website tracking system.

POS LAJU TRACKING WEBSITE 

P.O BOX addresses Cannot Be Delivered using GDex SKYNET.

We thank you & sincerely appreciate for your support & purchase with ftzone racing e-store. However, please do read the terms & policy of the sale to avoid hassle in future transactions. This is to ensure your purchase with us will be a pleasant one.

• Please do not bid or buy if you do not agree to the terms and policy of this sale.
• Please understand what you are bidding, joybidders are not welcomed!
• Auction winners or interested buyers will have to bank-in full amount including shipping charges for the purchased item before shipping can be arranged. Please allow 2-5 working days for products to be delivered via preferred methods of shipping.
• All transaction(s) should be completed within five (5) working days or risk of a negative or non-paying bid feedback.
• I reserve the rights not to honour your winning bid if you fail to remit payment within 6 working days. I will re-list the item(s) again for auction.
• I will only retract -ve feedback if you have reasonable explaination for the delay for replying emails, sms or payment(s).
• For any promotional items, deposits are required, however the deposit will be forfieted if you cannot collect or accept delivery after 30 days upon order confirmation.
• Risk of loss or damage of goods are passed on to buyers as soon as goods are sent to the courier office or loaded on their transport. Seller is not responsible for any loss or damage of goods during transit/shipment by the courier company. If your item is insured, we will help you to file a claim with the corresponding courier or insurance company.
• We accept no responsibility for user initiated damage and/or loss of parts incurred during operation or use of product.
• All prices, pictures and descriptions on this advertisement are subject to change. We maintain no responsibility for inadvertent errors. Please contact us immediately regarding price or promotion discrepancies before placing an order with us.
• When you place an order or bid with us, you agree to the price and terms indicated in my e-store. Price differences related to future or past prices in our store & our related web sites are not refundable.
• All goods sold 'As is' basis and are not refundable, exchangeable nor returnable. It is your responsibility to ensure that you are purchasing the correct model/type for your application before bidding.
• FTZONE Racing E-Store does not provide any kind of warranty for all product purchased online (either posted or self collected) unless stated in the sales description.

Updated with immediate effect: 18 DEC 2007

• PRODUCT INFORMATION & DETAILS:- I attempt to be as accurate as possible to ensure you, the customer, have as accurate and fair product description as possible including the advertised product pictures. However, if you feel the product description is inaccurate, incomplete, unreliable, and flawed, your sole remedy is to not purchase the product in question and contact me via email for remediation.
• USER PRIVACY:- If you supply me with your information online, I will only use it to contact you regarding sales, marketing and/or business information you have requested. I will not share your information with other organizations.
• I will only disclose your information to companies and individuals that I hire to perform functions on my behalf. An example of this would be Pos Laju, SkyNet or FedEx for shipping or delivery purposes.
• DISCLAIMERS:- In no situation I will be beared responsible for any personal injury or any losses due to improper installation, mishandling, natural disasters or in any event(s) which is beyond my control.
• All product warranties (if any) are from manufacturer/distributor warranty and will not be my personal warranty unless stated or agreed upon in advance.
• RETURN POLICY:- In the event I sent the wrong item(s) to you, I will replace with the correct item upon returning my wrong item(s). The wrong item must be shipped back unused with it's original contents & boxes. I will then ship you the correct item and I will pay you RM4 for shipping reimbursement. Cash refund will be made if I cannot supply you the correct stocks in a pre-agreed time frame. Refunds are made through maybank online transfer only, for intergiro (any other malaysian bank) a banking charge of RM2 is imposed at your cost.
• In a warranty claim : Customer(s) will have to send me the faulty item(s) including handling & shipping cost in advance before I can ship back the repaired or replaced goods. For D.O.A stocks, money will be refunded if I do not have replacement stock for the item purchased. (shipping & handling charges are not refundable) D.O.A (Dead On Arrival) must be informed via e-mail (ftzone.racing@gmail.com) or sms (016.4786000) within 3 days upon receiving the products.
• I will ensure your products are packed to minimize damage during transit and free from physical damage before shipping (unless stated in product description for used products), if you should receive a bashed up box or tempered packing, please check the content before signing the consignment note. FTZONE Racing will not be held responsible to any loss/damaged items which is beyond our control.
• Completed winning bid transaction will be given a positive feedback.

Thank you and happy online shopping.

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