Last Updated @ 11/1/2011 8:59:19 PM
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- Delivery service: Courier service for light weighted orders, our own delivery truck for large orders.
- Handling time: 1 to 5 work days from cleared payment.
- Delivery time: 1 to 2 work days from dispatch
- Delivery area: Klang Valley. (Write to us at firstname.lastname@example.org for areas outside of Klang Valley). No deliveries will be made to PO Box addresses.
Shipping rates: Shipping and handling charges are based on merchandise total weight or volume metric weight.
Free shipping offers: We do offer FREE deliveries for large orders to non-remote areas within Klang Valley or West Malaysia. To find out more, write to us with the following information: product/s order, quantity and full delivery address.
Shipping delays and back-orders
Occasionally, circumstances beyond our control will require additional shipping time. Holiday seasons, large orders, special orders and out of stock items may take longer. We only sell items that are in stock, however in the very unlikely event that we experience items that are temporarily out of stock we will notify you immediately for the next delivery time or a replacement of a similar product of the same value. If that is not possible, we will refund you for the total you paid for the product and shipping.
Special delivery arrangements
If you are requesting a rush order and require delivery before times indicated, please e-mail for current shipping times for particular products and locations. An additional minimal fee applies for this premium service.
Limitation of Liability
Subject to the foregoing, we shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability hereunder whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the price of the Goods paid by you to us.
1. Product Display/Colors
Courts Webstore attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using.
Though much care is taken to present product information accurately, errors may occur. These errors will be corrected where discovered, and Megatex reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Purchase has been submitted and whether or not the Purchase has been confirmed and a payment link emailed to you.
If you have issue a payment by clicking on the payment link, and your credit card has already been charged for the purchase and your Purchase is cancelled, Megatex will issue a refund to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the terms set out in and quot;Cancellations, Exchanges and Returns and quot; below.
All customer service matters will ONLY be dealt with through our customer service email (email@example.com), as we have a dedicated team to handle our online customers, instead of Courts Malaysia and rsquo;s Customer Service hotline or calling any of our Courts Malaysia branches. All customer service feedback or emails will be responded within reasonable time or in the fastest possible time.
In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us directly.
7-Day Hassle Free Exchange Policy
If you and #39;re not satisfied with Goods you have purchased, you may request for an exchange/return within 7 days from the date of collection/delivery.
- Bring the product (excludes display set items) back in brand-new condition, including the box, in original condition, with the guarantee card and your valid purchase receipt from Courts Malaysia Sdn. Bhd.
- In returning the goods, please note that free gifts, vouchers, accessories associated with the purchase must also be returned at the same time.
- If returning software, it must be unopened.
- In the event of a cancellation with no exchange in product, a refund will be given in the same mode of payment that was used in the original purchase.
- Certain categories cannot be exchanged after usage, such as Apple products, PDA, Mobile Phone, Game Console, Made-to-order / Custom-Made, Air-Conditioner (once installed), Home Appliances (once used), Personal Care products, Mattresses and Assembled Furniture.
- If an exchange is required for a higher value, and it is an instalment plan purchase, then a new instalment plan agreement must be sanctioned.
- If delivery has taken place, then the refund will exclude delivery charges paid.
With respect to branded Goods sold by us we make no warranties except those stated in the supplier and #39;s or manufacturer and #39;s warranty card supplied with your Goods, or in the case of any extended warranty issued by us, such extended warranty documentation, for which provisions, terms and conditions are incorporated herein by reference. Such warranty does not cover software purchased hereunder. You hereby agree to refer to the relevant software license for the warranties which apply to your software.
With respect to non-branded Goods sold by us, such Goods are supplied and sold on an and quot;as is where is and quot; basis, unless the manufacturer, or supplier, of such Goods has issued a warranty in respect of such Goods, in which case such Goods are supplied and sold with the warranties issued and granted by the manufacturer, or supplier, of such Goods only. You hereby agree to look solely to such manufacturer, or supplier, for any claims related to such warranties.